리뷰 (2,337)

전체 평점
4.7
평점 수준당 개수
  • 평점의 79%가 별 5개입니다
  • 평점의 11%가 별 4개입니다
  • 평점의 3%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 6%가 별 1개입니다
2022년 11월 28일

Excellent app & support team I highly recommend their tools to all shopify store owners. The tool has greatly reduced emails from customers and everything can be easily managed in the dashboard.

GoDoggy
일본
앱 사용 기간 4일
2018년 1월 10일

This is a user-friendly software

By His Blessing
싱가포르
앱 사용 기간 4일
2022년 1월 24일

The application really facilitates possible returns for our clients, the operation is simple and effective.
The technical support is incredible, they have solved each of the doubts that I have had in the installation and customization process, in minutes.
100% recommendable

Judy Design
캐나다
앱 사용 기간 4일
2023년 1월 15일

Customer service help was awesome! I highly reccomend this app. it easy to use and the instructions are easy to follow.

Rogers Pearson
미국
앱 사용 기간 4일
2022년 12월 14일

Quick and painless. No hassle I made a request and was answered quickly on chat. It took about 3 minutes in total.

PleasantlyPlumpFashions
미국
앱 사용 기간 4일
2017년 7월 21일

Perfect App. Returns Center makes the life of every shop owner significantly easier. It saves you time and makes an online shop complete.

Cdbnol
오스트리아
앱 사용 기간 4일
2022년 6월 5일

It's been 5 days now i've been trying to get support. All I ever get is, "Please allow me to check", "Our team is checking the issue at our end ...." days and days have gone by and it's literally the same response. We've had to hack our way around dealing with exchange requests for this app, and the issue seems beyond the scope of the dev team considering they have told me that "the issue is a bit complicated". It's literally been 5 days, and I'm following up twice a day. One of the chat support told me the issue should be resolve in 4-6 hours, that was 3 days ago. Still no word, still no resolution.

Ellaé Lisqué
미국
앱 사용 기간 3개월
답글 AfterShip & Automizely개 2022년 6월 5일

Thank you for sharing your feedback.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

Your feedback has been registered. You are our valued user, and we are committed to providing the best support at all times. Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our services.

We are actively working on your concern please be assured.

Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.

You can always contact us via the live chat option available on your account or email us at support@aftership.com

Regards,
Nitish Batra
Team AfterShip

2017년 9월 14일

I like using this app. Its really easy to use and has cut down the work i have to do when handling returns.

Nova 14628
미국
앱 사용 기간 2개월
2021년 5월 5일

The customer service aspect is wonderful! I had questions & they answered immediately also using pictures to help!

The Appalachian Ridge Boutique
미국
앱 사용 기간 4일
2020년 4월 13일

Too early to tell as I don't have any returns yet. I use aftership happily so we thought we would try this product, too. I will let you know when we have had time to test it a bit more.

OutlanderOnline
미국
앱 사용 기간 2개월
답글 AfterShip & Automizely개 2020년 4월 15일

Sure. Please take your time and try the product. Let us know if you face any issues.