리뷰 (2,397)

전체 평점
4.7
평점 수준당 개수
  • 평점의 80%가 별 5개입니다
  • 평점의 11%가 별 4개입니다
  • 평점의 3%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 6%가 별 1개입니다
2024년 9월 17일

Very helpful contact service

VUDU Performance
영국
앱 사용 기간 대략 4년
2024년 9월 24일

Aditya was very helpful & patient when I needed assistance with an issue I was experiencing in the returns center. Very informative!

Wukogals
미국
앱 사용 기간 2년 초과
2024년 10월 17일

Fast customer service provided by Karan. Thanks so much Great app with professional interface

SEQUIN FANS
미국
앱 사용 기간 대략 1년
2024년 9월 27일

Aditya was very helpful with customer service. I had an issue getting an exchange to process. He helped sort through my settings and helped me understand how to fix the issue I was experiencing. As a store owner, things like this can get very frustrating. I'm glad the Aftership team was there for support.

Bailey's CBD
미국
앱 사용 기간 거의 2년
2024년 9월 4일

Fast customer support. Great app!

ZITOCASES®
독일
앱 사용 기간 4년 초과
2024년 9월 12일

Adiyta was super helpful with the new update using Vesyl. I chatted with multiple people and he was the only one to figure out the issue.

Thanks so much!

Current Boutique
미국
앱 사용 기간 2년 초과
답글 AfterShip개 2024년 9월 13일

Thank you for taking the time to share your feedback. We're happy to hear that Aditya was able to help with the Vesyl update and resolve the issue. We sincerely apologize that you had to speak with multiple people before reaching a solution.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

2024년 9월 24일

Aftership helped me setup my carrier and Moazzam's customer service was great.

Snēk Cycling
미국
앱 사용 기간 1년 초과
2024년 10월 29일

Terrible support

Rabbitgoo
홍콩(중국 특별행정구)
앱 사용 기간 2개월
답글 AfterShip개 2024년 10월 31일

Thank you for sharing your feedback. I apologize for the experience you encountered, as it falls short of the standard we strive to deliver to our users.

We value your insights and want to ensure that your concerns are fully addressed. As part of this commitment, a member of our support team has already reached out to you by email, and we will work diligently to resolve any issues. Our goal is to make sure you feel fully satisfied with our services.

Please remember that our Support Team is available 24/7, ready to assist you via live chat on your account or at support@aftership.com for any further questions or concerns.

Warm regards,
Team AfterShip

2024년 9월 1일

Wonderful service!

Royal Highnies
미국
앱 사용 기간 대략 1년
2024년 8월 14일

This was helpful. thank you.

StreetsAheadInc
미국
앱 사용 기간 대략 3년