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Very helpful contact service
Aditya was very helpful & patient when I needed assistance with an issue I was experiencing in the returns center. Very informative!
Fast customer service provided by Karan. Thanks so much Great app with professional interface
Aditya was very helpful with customer service. I had an issue getting an exchange to process. He helped sort through my settings and helped me understand how to fix the issue I was experiencing. As a store owner, things like this can get very frustrating. I'm glad the Aftership team was there for support.
Fast customer support. Great app!
Adiyta was super helpful with the new update using Vesyl. I chatted with multiple people and he was the only one to figure out the issue.
Thanks so much!
Thank you for taking the time to share your feedback. We're happy to hear that Aditya was able to help with the Vesyl update and resolve the issue. We sincerely apologize that you had to speak with multiple people before reaching a solution.
We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip
Aftership helped me setup my carrier and Moazzam's customer service was great.
Terrible support
Thank you for sharing your feedback. I apologize for the experience you encountered, as it falls short of the standard we strive to deliver to our users.
We value your insights and want to ensure that your concerns are fully addressed. As part of this commitment, a member of our support team has already reached out to you by email, and we will work diligently to resolve any issues. Our goal is to make sure you feel fully satisfied with our services.
Please remember that our Support Team is available 24/7, ready to assist you via live chat on your account or at support@aftership.com for any further questions or concerns.
Warm regards,
Team AfterShip
Wonderful service!
This was helpful. thank you.