리뷰 (2,394)

전체 평점
4.7
평점 수준당 개수
  • 평점의 80%가 별 5개입니다
  • 평점의 11%가 별 4개입니다
  • 평점의 3%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
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2023년 1월 9일

Contaced customer support today and Deep was very helpful and resolved the issue within minutes. Thanks so much!

Amari Wear
스위스
앱 사용 기간 대략 2시간
2022년 8월 2일

Great support, great app. Very affordable as well and it gives you the upper hand on competition as returning is very easy.

VoltPPE
영국
앱 사용 기간 대략 2시간
2021년 12월 20일

We had a nightmare time trying to install and ultimately couldn't be comfortable with this app having access to our store and customers. We deleted it.

Dakini
미국
앱 사용 기간 2일
답글 AfterShip개 2021년 12월 20일

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.
You are our valued user, and we are committed to providing the best support at all times. Hence we would like to discuss this further with you.
We have assigned a support executive to investigate and resolve your concern.
We regret the inconvenience caused to you.
Regards,
Team Returns Center

2021년 11월 26일

I started using this app, and the customer service is incredible!
Recommend to use this app! It will help with Returns a lot!

unUsual Choices
포르투갈
앱 사용 기간 대략 2시간
2018년 1월 17일

Great!!!!! I love this app. Great!!!!

Dee Jays Gift Shop
미국
앱 사용 기간 대략 2시간
2022년 12월 9일에 편집됨

very happy with the app. The team is very reactive and helpful. My customers are going to love this return process

sunsociety
프랑스
앱 사용 기간 대략 2시간
2021년 5월 17일

Be aware they are still charging after you remove the app from your Shopify Store. They ask you to close every single acces of your staff.. closing the service is not enough. I can not imagine if you have so many staff.. And they are not responding basically SCAM.

Pedal Commander
미국
앱 사용 기간 2일
답글 AfterShip개 2021년 5월 17일

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

You are our valued user and we are committed to provide the best support at all times. We are assigning a support executive to investigate and resolve your concern. Please check your inbox, as you will be contacted via email shortly.

We regret the inconvenience caused to you.

Regards,
Neelima Aggarwal
Team Returns Centre

2021년 5월 23일

The support was excelent. Priyanka was very patient and very proactive to help me.
I really recommend this App.

Flamboyant Co
오스트레일리아
앱 사용 기간 대략 2시간
2020년 11월 19일

Is it just us or the customer support just doesn't exist with this app? Thankfully we found out how bad the support is whilst trialing. Deleting it and never looking this way again.

damn gina
오스트레일리아
앱 사용 기간 2일
답글 AfterShip개 2020년 11월 19일

Hello,

Please accept my apology for the experience you had. However, this is not the experience we want to provide to our users.

We work really hard to make our app user friendly and provide a great support experience.

One of the specialists will reach out on priority in order to assist you.

Regards,
Sumit

2023년 10월 19일

The ability to create international return labels is a key feature, and it works as I had hoped. The process of onboarding to creating our first international return was a breeze.

Boondocker
캐나다
앱 사용 기간 대략 2시간