리뷰 (2,406)

전체 평점
4.7
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  • 평점의 80%가 별 5개입니다
  • 평점의 11%가 별 4개입니다
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  • 평점의 1%가 별 2개입니다
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2024년 5월 29일

Their service is amazing and their customer center is very quick and helped us a lot with any queries we had! Great APP!

ohora usa
미국
앱 사용 기간 2년 초과
2024년 9월 15일에 편집됨

Moaazzam Ali helped me so much in understanding the pros and cons of using the same URL on 2 different stores. He took my a tour on the filters and Aftership dashboard and it was very helpful in deciding which package i should go with. Thanks so much much appreciated

THUNA
쿠웨이트
앱 사용 기간 거의 4년
2024년 6월 14일

Ankit was very helpful with my issue. Great to jump on a google meet call!

ccbeanie.com
미국
앱 사용 기간 대략 5년
2024년 3월 14일

Aftership support is always helpful and they always provide you with the best solutions, we've been using Aftership for 2 years now and so far it's been good.

Tote&Carry
미국
앱 사용 기간 대략 4년
2024년 5월 27일

I have never regretted installing an app more than Aftership Returns. I tried to save some money by not going with Loop and it has been a huge mistake. The amount of time I've spent managing this buggy platform has been much more than the money saved. The exchange for other items feature is not working at all! it's charging customers full price for the exchange order instead of applying the value of the return to their new order. I am now in customer support hell and will likely lose these repeat customers.

Superfit Hero
미국
앱 사용 기간 11개월
답글 AfterShip개 2024년 5월 28일

Thank you for sharing your feedback with us.

We sincerely apologize for the experience you had. This is not the kind of experience we aim to provide to our users.

We understand that you are not satisfied with the exchange feature of our app, which has negatively impacted your experience. We value you as a customer, and it is disheartening to learn that we have not met your expectations.

As a response, we are assigning dedicated support to your AfterShip Returns account. Please check your inbox, as you will be contacted via email shortly.

Please trust that we work very hard to make our app user-friendly and to provide a great support experience.

Regards,
Team AfterShip

2024년 5월 29일

AfterShip for Shopify is a game-changer! With its top-notch features, tracking orders becomes a breeze. Plus, their exceptional service ensures any issues are swiftly resolved. Highly recommended!

IBKÜL
미국
앱 사용 기간 2년 초과
2024년 6월 4일

Great customer service. Moazzam was quick to respond and helped me resolve my issue.

Japparel
미국
앱 사용 기간 대략 2년
2024년 4월 30일

Easy to use, and great customer service when I have run into questions. Neha answered my questions quickly and completely, plus shared her email for when I have questions in the future.

Katie May
미국
앱 사용 기간 8개월
2024년 10월 8일

Moazzam me ayudo a configurar mis cuentas de manera rápida y efectiva incluso se ofreció a hacer una llamada conjunta para solucionarlo y me ayudo con mi mala comprensión del ingles. Lo solucionamos y estoy muy agradecido.

OrtoPrime.de
스페인
앱 사용 기간 대략 1시간
2024년 5월 2일

Great support in answering technical questions we have and implementation for our specific use cases. I would recommend this app to other fashion brands looking for returns/exchanges platform for their customers.

Shawty Active
오스트레일리아
앱 사용 기간 12개월