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Veldig god app. Eneste jeg skulle ønske var at ved bytteforespørsel, burde kunden fått lov å velge vare å bytte i. Da hadde varen kunne blitt reservert til kunden og akkumulert på samme ordre.
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone
Great app, integration is seamless to Shopify. Will continue to use, integration with Postmen is also good.
The description stated the free plan allows 5 returns per month. The free plan on the app itself states 3.
Seems to be helpful with returns. Using the basic plan for now and will see how things go. Would like options for the theme but will try to find our own HTML.
The app is ok just need to make better integration for return shipping labels,after ship returns are expenisve
Thank you for your suggestion. We will note it down and improve. ;)
Pretty solid app. Set up is straight forward and customer service is responsive. Very affordable compared to alternatives. A few reasons for 4 instead of 5 stars: 1) Exchanges are not automatic. If a customer requests one, you have to create it in Shopify separately. 2) USPS labels are formatted to print out as 4x6, so when the customer prints it at home on 8.5x11 3) For automatic return approval (which we use, so customers get the return label as soon as they request it), you can only select 1 shipping service not multiple based on weight 4) You can't edit the language for when a customer tries to return outside the return eligibility window. All in all, these are not enough for us to justify spending more on a different service. AfterShip Returns is solid and gets the job done.
Thank you for your valuable feedback.
We are glad to know that you liked our app and found it useful. Your suggestions will definitely be looked into and will be tested for feasibility of implementation. Should you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.
You can always contact us via the live chat option available on your account.
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Nitish
Team Returns Center
So far so good i have not fully used the website yet. I have yet to use the intergration features. :)
Thank you for your valuable feedback.
We are pleased to know that you are exploring our app.
We are open to any suggestions if you have any. It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience.
If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support@returnscenter.com
We will do our best to make sure your experience with us is worth a 5-star rating.
Regards,
Neelima Aggarwal
Team Returns Center
I am just starting to use the app and reached out to support. I got an immediate reply and I am quite happy with the way the app works up until now.
Thanks for sharing your valuable experience.
We are open for any suggestions. please let us know for any suggestion that makes your experience 5-star with us.
ReturnsCenter Team
Love the app! Exceeded my expectations but needs to be more customizable. Looking forward to future enhancements.
i think the app is great . im still playing around with it. the customization of the page is hardest because the pics have to be a certain size so no matter what i do nothing is acceptable. im also trying to figure out how to customize the emails because there are things in the draft that doesnt align with my store policy. all and all great feature to have on my site. thank you