AfterShip Returns , 리뷰 2,004개
Unfortunately I had to delete the app I wish it would have worked for me. Because the trial period allows you to block the associated collections you don't allow for returns. I own a subscription box business and these items are already discounted. I wish they had a lower plan for those of us that really don't have a lot of returns but need some essential tools to process other returns. Just not a good fit for our company. But the Support team is still excellent and I am certain others will love this app.
Thank you so much for taking the time to write the review.
We are sorry to hear that you didn't have the best experience using Postmen Integration and wished for the features to be more flexible.
We are working hard to make it more user-friendly and looking to add a few more integrations to support more apps on the platform.
Regards,
The Returns Center Team
So far so good, however, I am having a few troubles customising to look just like our website, but looking into it further.
I am sorry to know that you are having trouble customizing the look. Thanks for your valuable feedback.
It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience. I have noted your suggestions and have forwarded them to our product team.
We are continuously aiming to improve the application and work upon the suggestions given to us by our users. So in the future, you will be glad to see more enhanced features to make your experience better with the application.
Regards,
Rupam Sarma Tamuli
Team Returns Center
I was excited to use this app but setting up the returns domain is complicated. I'm going to delete the app and look for an app that's more user friendly setting up domains. If you are more advanced setting up Cname records and things of that nature then this app is for you.
Thank you for sharing your valuable feedback.
We apologize for the inconvenience caused. We have gone through the chat transcripts and assigned a support agent to help you out with the custom domain setup.
Regards,
Riyaz
ReturnsCenter Team
I use this app for returns for my store that is launching soon. It seems pretty user friendly and I appreciate the customization options, though I wish more of it was automated so it wasn't so manual for a new business owner.
Thanks for your valuable feedback.
We are happy to know that you liked our app and found it useful.
It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience. I have noted your suggestions and have forwarded it to our product team.
We are continuously aiming to improve the application and work upon the suggestions given to us by our users. So in the future, you will be glad to see more enhanced features to make your experience better with the application.
Regards,
Neelima Aggarwal
Team Returns Center
Good application but the app is very costly. If you can lower your prices, then a lot of Shopify users will be able to use it in INDIA. All the features are great. Loved the option in which customer can ask for a refund from their side.
Thank you for your valuable feedback.
We are glad to know that you liked our app and found it useful. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.
You can always contact us via the live chat option available on your account or email us at support@returnscenter.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Neelima Aggarwal
Team Returns Center
I have been asked to write a review before even using the product.
Customer Service was quick when trying to set up the free trial.
Thanks for your valuable feedback.
We are continuously aiming to improve the application and work upon the suggestions given to us. It is our constant endeavour to delight our users and make their experience with the app useful.
We will try our best to ensure that your experience with us becomes a 5 star one once you start using the app. If you are not happy with the customer service, please note that we are available 24 X 7. You can always reach out to us via the live chat option available on your account or email us at support@returnscenter.com
Thanks and regards,
Rupam
Team Returns Center
I do not like that Postmen can not be integrated with Stamp.com I have not used the app fully to give it a solid review. I am just starting out.
Thank you so much for taking the time to write the review.
We are sorry to hear that you didn't have the best experience using Postmen Integration and wished for the features to be more flexible.
We are working hard to make it more user friendly and looking to add a few more integrations to support more apps on the platform.
Regards,
The Returns Center Team
I really like the look of this app from the customer's standpoint but from the merchant side
It doesn't make sense that the return window starts the day the order was placed
It should begin once the item has been delivered because packages can take one to five business days to deliver
And there is no way to delete returns, at least give the option to run tests and delete test returns
Hello,
We are continuously working to improve the application. We will surely inform you once this feature is introduced.
Regards,
Sumit
Looks good! Only 3 Free Returns is really very stingy and as lowest pricing 9$ for 20 returns + 0,50$ EXTRA for every single return over the 20 is also not very pleasant. Especially for young start-ups without capital the pricing is almost FIES! If you would accept and check the returns for these prices would be great. (Little joke) Unfortunately, the monthly amount cannot be settled via the Shopify billing. If this would be fixed, I could imagine to award one more star. Best regards.
Its a nice UI and UX but I feel like some key features are missing. I want to be able to see what the customer sees when they make a return. And how do we edit the merge tags?