AfterShip Returns , 리뷰 2,004개
Happy with the app. Some aspects of it are not the most intuitive but customer service is very responsive so easy enough to get it worked out. Would recommend.
Thank you for your valuable feedback. I am sorry that you had some issues with the application and also I am glad our customer support team helped you with that.
We will definitely work on your feedback, We will do our best to make sure your experience with us is worth a 5-star rating
If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you.
Regards,
Team Returns Center
Just installed it but it was quick and easy to set up. CS was helpful too! Only 4 stars because I haven't yet had customers use it.
We appreciate the time you took to provide your insightful feedback.
We are happy to hear that you are satisfied with the help the customer service support team has provided. Your suggestions enable us to further improve the user-friendliness and seamlessness of the app experience in accordance with user needs.
Please feel free to contact us via live chat or via email at support@returnscenter.com if you require any help with the app. We will try our best to ensure that your experience with us is worth a 5-star rating.
Regards,
AfterShip Returns
It work very well for my needs, easy to setup. Makes it very easy for the customers to return there products.
We appreciate you taking the time and sharing your valuable feedback.
We are glad to know that you are happy with the support provided by the customer service support team. Your feedback helps us make the app experience even more seamless, user friendly as per the requirements of the users.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@returnscenter.com.
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
AfterShip Returns Team
The app is good it's efficient and saves time because it provides a ton of services so I don't have to use a lot of apps. The service is good. I just think it's faster during the day. I always do work late at night and early morning so it's a bit slow but not horrible.
We appreciate you taking the time and sharing your valuable feedback.
We are glad to know that you are happy with the support provided by the customer service support team. Your feedback helps us make the app experience even more seamless, user friendly as per the requirements of the users.
Would you be able to contact us via live chat or email (support@returnscenter.com) and share more details on your issue so we can get our developers to have this resolved as soon as possible?
If you need any other assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@returnscenter.com.
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
AfterShip Returns Team
the representative helped me with my problem fast so useful. I cant speak for everyone but anytime i have a problem I will be writing them.
We appreciate you taking the time and sharing your valuable feedback.
We are glad to know that you are happy with the support provided by the customer service support team. Your feedback helps us make the app experience even more seamless, user friendly as per the requirements of the users.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@returnscenter.com.
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
AfterShip Returns Team
Had some issues with the automatically generated url, but with help of chat customer support everything got resolved.
We are glad to know that you are happy with the support provided by the customer service support team. Your feedback helps us make the app experience even more seamless, user friendly as per the requirements of the users.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@returnscenter.com.
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
AfterShip Returns Team
Its a very good app although the pricing is a bit too high, and i would accept 5-8$ dollar range anythign higher is a bit crazy but this app is good, but customer service is good.
Hello,
We appreciate you taking the time and sharing your valuable feedback.
We always want to ensure that we are on the top list of your favorite apps and avoid issues such as pricing between our relationships. Hereby, we request you to let us know which plan you wish to opt for so we can provide you with the best discount possible.
You can contact us via our live chat support or email support@returnscenter.com 24/7.
We await your response.
Thanks & Regards
Returns Center Team
Maozzam was really helpful in resolving the questions that I had around set up. The portal has all the functionality that I need and has worked really well for me so far
Thank you for your valuable feedback and also I am glad our customer support team helped you with that.
We will definitely work on your feedback, We will do our best to make sure your experience with us is worth a 5-star rating
If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you.
Regards,
Team Returns Center
I am new to the app so I cannot give an accurate assessment yet. However customer service was prompt and helpful
Thank you for your valuable feedback. I am sorry for the trouble you faced while install it and also I am glad our customer support team helped you with that.
We will definitely work on your feedback, We will do our best to make sure your experience with us is worth a 5-star rating
If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you.
Regards,
Neha Karadi
Team Returns Center
After going back and forth with customer support they have agreed to push my case with the developers about an issue with their mobile version of the returns system. There was an issue where on some mobile devices and the latest IOS safari browsers the "Next" button was not appearing and or disappearing leaving our customers unable to make a return. This meant our time was spent completing returns for our customers. At first they were unable to help even after I proved there was an issue by providing video proof of the problem. Now they have agreed to show the developers and to do something about it. I'm bumping them up to 4 stars as they ultimately decided to do something about the issue and the system is actually pretty good. I'm leaving a star off as its a pain in the A** to get them to actually help you.
First, please accept our apology for the experience you had.
It is unfortunate to know that you didn't have the best experience using our app and facing an issue with the return button via mobile. However, this is not the experience we want to provide to our users.
We work really hard to make our app user-friendly and provide a great support experience. One of our support advisors will contact you via email in order to understand your concern.
I regret the inconvenience caused to you.
Regards,
Team Returns Center