리뷰 (2,402)

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2024년 9월 12일

Adiyta was super helpful with the new update using Vesyl. I chatted with multiple people and he was the only one to figure out the issue.

Thanks so much!

Current Boutique
미국
앱 사용 기간 2년 초과
답글 AfterShip개 2024년 9월 13일

Thank you for taking the time to share your feedback. We're happy to hear that Aditya was able to help with the Vesyl update and resolve the issue. We sincerely apologize that you had to speak with multiple people before reaching a solution.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

2024년 4월 26일

As my 3rd return platform launch in 3 years, I have become very familiar with the return platform market. AfterShip has been the best thus far. Our system configuration presents a particular set of challenges with integration. AfterShip did their best to create a perfect solution for us, but unfortunately it did not end up working out. Now, there is still a manual step which we must complete but does not affect overall functionality of the return platform.

The features offered by AfterShip are robust and provide a lot of good options for the customers while staying affordable. AfterShip is very receptive to feedback and is constantly trying to improve based on their customer response. There are no hidden fees and support is always very kind and helpful. A lot of bigger return companies charge 3x as much for the same. I was also able to test functionality without being locked into any contracts.

Overall, we have been happy with AfterShip and I would recommend giving them a try!

The Good Collective
미국
앱 사용 기간 9개월
답글 AfterShip개 2024년 4월 28일

Thank you for your valuable feedback.

We’re delighted to hear that you had a good experience with our app and customer support.

We are open to suggestions please confirm the process you mentioned needs to be done manually so that we can work on that too. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

2024년 12월 10일

Easy to use

Essence & Elegance
미국
앱 사용 기간 대략 2시간
2024년 1월 30일

good customer service

Self Made
미국
앱 사용 기간 대략 2개월
답글 AfterShip개 2024년 1월 31일

Thank you for taking the time to share your valuable feedback with us.

We're delighted to hear that you had a good experience. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

2024년 3월 20일

seems easy to use and excellent customer support!!

FLORA ANIMALIA
미국
앱 사용 기간 대략 4시간
답글 AfterShip개 2024년 3월 21일

Thank you for your valuable feedback.

We're delighted to hear that you had a good experience with our app and customer support.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

2024년 4월 3일

guter Service

GEMA Shop
독일
앱 사용 기간 대략 2개월
답글 AfterShip개 2024년 4월 4일

Thank you for your valuable feedback.

We're delighted to hear that you had a good experience with our app and customer support.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

2020년 5월 8일

Very good app and decent updates constantly evolving. Would recommend particularly to people in the fashion/sized clothing game

Absolute Rugby
영국
앱 사용 기간 6년 초과
답글 AfterShip개 2020년 5월 19일

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone

2018년 1월 6일

Very simply to install and set up, very useful app & easy to use from a customers perspective.
Would be great to have the ability to attach pre-paid return labels as well as different email response options for customers who have changed their minds vs faulty items.

Manchesterstockxchange
영국
앱 사용 기간 거의 6년
2019년 10월 23일

Great app!But if possible would like to be able to resend the customers their return instructions. Some customers claim they did not receive so a resend button will be great.

MotherBeeMaternity
미국
앱 사용 기간 5년 초과
답글 AfterShip개 2019년 10월 23일

Hi, thank you very much for your suggestion. We will take this into consideration. More features are on the way. Stay tuned ;)

2020년 7월 24일에 편집됨

This app seems amazing. However setting up has not been user friendly. help page is missing a lot of topics and links.

Maheli Heli
미국
앱 사용 기간 5년 초과