AfterShip Returns & Exchanges , 리뷰 2,279개
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Interesting app and great support team. Seems intuitive and easy to set up. I hope it servers its purpose.
Thank you for your valuable feedback.
We are pleased to know that you liked our app and found it useful and your experience with our support team was up to the mark.
We are open to any suggestions, if you have any suggestions kindly let us know. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you.
You can always contact us via the live chat option available on your account or email us at support@returnscenter.com
Regards,
Neelima Aggarwal
Team Returns Center
Pretty handy App. Keep up the good work!
Fairly easy to set up - a few things weren't immediately obvious but were resolved quickly. This will make the returns process much easier!
Hi there,
Thanks for your kind words. I was wondering if I can be of any help to make your experience 5-star with our app. I have also dropped you a personal mail, please take a look and feel free to share with me your feedback.
Best,
Shahbaz
works well to organize our exchanges but there should be a function to issue a store credit within the shopify system since they do not offer this.
Hello, thank you for your review ;) In our returns center, Shopify Plus users can issue gift card directly to customers, need to do some manual setup first. Please check this help article (https://help.returnscenter.com/hc/en-us/articles/360026209173-Shopify-Plus-merchants-How-to-refund-store-credit-by-issuing-Gift-Card-),
or you can contact our support team directly (https://help.returnscenter.com/hc/en-us/requests/new).
We will reach out to you very soon.
Thank you for your support :)
This app is fantastic to have more control over returns from our customers - would be great if the app could have the returns period from the date the order was shipped (rather than the order date) as we have preorder items available on our site. It would also be great if you could group domestic and international customers - as we have different returns period for each group.
Thank you for your valuable feedback. I'll make sure this gets added to our roadmap and soon you get to hear the good news.
We have not received any actual returns yet, but wanted to write a review about the app in general for now (will update after we experience a return). Really like how we can customize, it looks great! And the support is awesome if you need any assistance!
Thanks for sharing your valuable feedback.
I am glad to know that you are exploring our app and I am sure you will find it useful. We are open to any suggestions. Please let us know if you have any suggestion that makes your experience with us worth a 5-star rating.
We are available 24/7. You can always contact us via the live chat option available on your account or email us at support@returnscenter.com
Regards,
Neelima Aggarwal
Team Returns Center
App works as advertised. mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmsssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssss
The DNS changes are certainly not straight forward but eventually got it sorted. I have nothing more to add just filling up the 100 word minimum
Have switched over from Return magic. It is similar, but i believe it works better from the customer side. we are still working out some little issues as we are new to it. ive had to ask customer support for help a few times, but they always answer very quickly, and have helped my issues. 5 star once i figure it all out.
Thank you for your valuable feedback. We are glad to know that you are happy with the customer service support.
If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at: support@returnscenter.com
We will do our best to make sure your experience with us is worth a 5-star rating
Regards,
Team Returns Center
Very good app and decent updates constantly evolving. Would recommend particularly to people in the fashion/sized clothing game
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone