Recenzje (2 414)

Ogólna ocena
4,7
Liczba recenzji z daną oceną
  • 80% ocen to oceny z 5 gwiazdkami
  • 11% ocen to oceny z 4 gwiazdkami
  • 3% ocen to oceny z 3 gwiazdkami
  • 1% ocen to oceny z 2 gwiazdkami
  • 6% ocen to oceny z 1 gwiazdkami
5 luty 2025

Good, not great. There are some UX issues that make it occasionally buggy but the CS team is always very responsive and helpful.

Anji Mountain
Stany Zjednoczone
Ponad 3 lata korzystania z aplikacji
AfterShip odpowiedział(a) 6 luty 2025

Thank you for your valuable feedback.

We're delighted to hear that you had a good experience with our customer support.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

12 wrzesień 2024

Adiyta was super helpful with the new update using Vesyl. I chatted with multiple people and he was the only one to figure out the issue.

Thanks so much!

Current Boutique
Stany Zjednoczone
Ponad 2 lata korzystania z aplikacji
AfterShip odpowiedział(a) 13 wrzesień 2024

Thank you for taking the time to share your feedback. We're happy to hear that Aditya was able to help with the Vesyl update and resolve the issue. We sincerely apologize that you had to speak with multiple people before reaching a solution.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

10 grudzień 2024

Easy to use

Essence & Elegance
Stany Zjednoczone
4 dni korzystania z aplikacji
26 kwiecień 2024

As my 3rd return platform launch in 3 years, I have become very familiar with the return platform market. AfterShip has been the best thus far. Our system configuration presents a particular set of challenges with integration. AfterShip did their best to create a perfect solution for us, but unfortunately it did not end up working out. Now, there is still a manual step which we must complete but does not affect overall functionality of the return platform.

The features offered by AfterShip are robust and provide a lot of good options for the customers while staying affordable. AfterShip is very receptive to feedback and is constantly trying to improve based on their customer response. There are no hidden fees and support is always very kind and helpful. A lot of bigger return companies charge 3x as much for the same. I was also able to test functionality without being locked into any contracts.

Overall, we have been happy with AfterShip and I would recommend giving them a try!

The Good Collective
Stany Zjednoczone
9 miesięcy korzystania z aplikacji
AfterShip odpowiedział(a) 28 kwiecień 2024

Thank you for your valuable feedback.

We’re delighted to hear that you had a good experience with our app and customer support.

We are open to suggestions please confirm the process you mentioned needs to be done manually so that we can work on that too. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

20 marzec 2024

seems easy to use and excellent customer support!!

FLORA ANIMALIA
Stany Zjednoczone
Około 4 godziny korzystania z aplikacji
AfterShip odpowiedział(a) 21 marzec 2024

Thank you for your valuable feedback.

We're delighted to hear that you had a good experience with our app and customer support.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

3 kwiecień 2024

guter Service

GEMA Shop
Niemcy
Około 2 miesiące korzystania z aplikacji
AfterShip odpowiedział(a) 4 kwiecień 2024

Thank you for your valuable feedback.

We're delighted to hear that you had a good experience with our app and customer support.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

8 maj 2020

Very good app and decent updates constantly evolving. Would recommend particularly to people in the fashion/sized clothing game

Absolute Rugby
Wielka Brytania
Ponad 6 lat korzystania z aplikacji
AfterShip odpowiedział(a) 19 maj 2020

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone

15 kwiecień 2020

The description stated the free plan allows 5 returns per month. The free plan on the app itself states 3.

GearBy3Six
Stany Zjednoczone
Około 6 lat korzystania z aplikacji
6 styczeń 2018

Very simply to install and set up, very useful app & easy to use from a customers perspective.
Would be great to have the ability to attach pre-paid return labels as well as different email response options for customers who have changed their minds vs faulty items.

Manchesterstockxchange
Wielka Brytania
Prawie 6 lat korzystania z aplikacji
23 październik 2019

Great app!But if possible would like to be able to resend the customers their return instructions. Some customers claim they did not receive so a resend button will be great.

MotherBeeMaternity
Stany Zjednoczone
Ponad 5 lat korzystania z aplikacji
AfterShip odpowiedział(a) 23 październik 2019

Hi, thank you very much for your suggestion. We will take this into consideration. More features are on the way. Stay tuned ;)