Recenzje (2 415)
Zawęź
-
Według oceny
Great app, really easy to use and the support team have been very quick to reply to my emails. Compliments aftership app really well. Needs a few more features to be perfect, but I believe these are on the roadmap. Tim
excelente ha sido de gran ayuda para nosotros, y para nuestros clientes, en diferentes circunstancias, mil gracias por todo
Thank you so much for taking the time to leave us a rating.
Good App but a Bit Expensive. I am still testing this. Let see how it goes. I have hopes that the app will be as expected.
Seems like it should work. I created a mock return request and all seemed to work well. The reason I didn't give if the full 5 stars is I think they could improve it by adding an option for customers to submit a picture of a defect. That way the seller could make an immediate decision to refund or replace the item without the customer having to return a parcel and wait for it to arrive and be inspected before a decision is made.
If that option already exists, forgive my ignorance but I didn't see it in options.
Really easy and simple to setup and use! Support has been fantastic so far. Would like to see more customizable template options
Die App hilft Retouren einfacher zu managen, obwohl ich den korrekten Workflow noch nicht ganz verstanden bzw. wohl nicht vollständig eingerichtet habe. Bin aber insgesamt zufrieden damit.
Thanks for your valuable feedback. We are pleased to know that you are happy with our services.
We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any assistance while setting up the app and have doubts about any feature, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com
We will ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip
So far it is working great. Run into errors with adding text on common return questions section
Simple and easy installation. Useful app, I would recommend it to others great service by Aftership!
Very easy app to work with. Simple workflow!
Would have loved to have a customization option for the email that are sent to customer.
So far so good. But our customers keep sending the emails about "Add Tracking"-a page comes up with some errors, so they can't add a tracking number. Other than that, this app is absolutely convenient for both customer and us.