AfterShip Returns & Exchanges
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Recenzje (1 393)
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works well to organize our exchanges but there should be a function to issue a store credit within the shopify system since they do not offer this.
Hello, thank you for your review ;) In our returns center, Shopify Plus users can issue gift card directly to customers, need to do some manual setup first. Please check this help article (https://help.returnscenter.com/hc/en-us/articles/360026209173-Shopify-Plus-merchants-How-to-refund-store-credit-by-issuing-Gift-Card-),
or you can contact our support team directly (https://help.returnscenter.com/hc/en-us/requests/new).
We will reach out to you very soon.
Thank you for your support :)
I am just starting to use the app and reached out to support. I got an immediate reply and I am quite happy with the way the app works up until now.
Thanks for sharing your valuable experience.
We are open for any suggestions. please let us know for any suggestion that makes your experience 5-star with us.
ReturnsCenter Team
Absolutely love this App and so do my customers! It has made tracking returns so simple and my customers cannot go wrong with the easy 2 step process!
Really helpful customer service, quick to respond and help me set up my returns page. Excited to use the rest of their apps to help me grow my brand! :)
Just installed the app and it was pretty straight forward. Would be very interested to see how our first return goes through the app, but so far so good
Customer support is very quick to answer any questions you have! Sanjeet was very helpful with answering all the questions I had before opening up my store!
Thank you for your valuable feedback. We are happy to know that you liked our app and our customer service was up to your expectations.
We are open to suggestions if you have any. It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience.
If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at:
support@returnscenter.com
We will do our best to make sure your experience with us is worth a 5-star rating
Regards,
Shahvaz
Team Returns Center
Amazingly easy to incorporate .
Effective way to handle returns and gives the customers a professional looking gateway to interact during the return process.
These app is exactly what i look for and working well! Also their customer service is very good and helpful. I could make a return page on my website well :)
sanjeet was super helpful and quick to resolve my issue. Thank you so much for your help Sanjeet! really recommend after ship returns help if you need support
Great app. It has provided our customers with a great customer experience and at the same time has significantly reduced the time we spend processing returns.
