AfterShip Returns & Exchanges

Allow your customers to select items to exchange for. You can create a new order in one click. Extend returns window. Set up returns window to N days after the fulfillment or delivery date.

Great app! Easy to install, works great (I tested it personally) and the support team is quick to help.

Super cool
Easy to setup
Easy to use
No myths
But only one thing if it could have done the order cancelation too that will be great

Only had this app installed for a couple of days so, just been setting it up, not actually processed any returns as yet and thus can't comment on that side of things.

What I can say is that I've not noticed a lot of problems that some other users have reported. I found it fairly easy to set up, as easy as anything new. You are not forced to use their Postmen app as some others have said, you only need this if you want to automatically print returns labels but you can get around this by manually issuing them by whatever method you currently use. The returns site is secure, click on the returns page and you can check out it's details, there is no extra to pay for this. There is an extra charge for returns made over your plan allowance but, it's just $0.50 not $2 as someone else has said. And yes, you do get a nag to leave a review but, it's no problem, you get it on eBay all the time so just get on with it, leave a review and move on - simple. Fortunately, Iv'not had to reach out for assistance so can not comment on Customer Support either.

In conclusion, would like to give 5 stars but, as I haven't tried it all yet, that 5th star is going to be reserved - for now. if like us though, you hopefully only have a handful of returns each month, then the Free plan is perfect and even has features that a competing app doesnt't unlock until you pay $99 per month! Go on, give it a try.

This app helped out a lot with my business start up and was very manageable, I'm still figuring out how I like it though

This app does exactly what it is supposed to do. GREAT app comes highly recommended.

1. Would be good if this was linked to original order so shows on order page as returned.

2. Could do with a manual returns page so a return can be set up by seller for customer (So customer service can do it if customer phones up)

Apart from that pretty good app

Good tool. Will receive 5 stars when I'm able to edit the canned email being sent right before sending it. I need to be able to quickly include the link to the shipping return label generated through Amazon.

Hola buenas tardes. Muchas gracias por su aplicación, es útil para el cliente y de gran ayuda para el administrador de la tienda.

Nice App.

Always room for improvement.

Keep the updates coming.