AfterShip Returns & Exchanges , 2.282 avaliações

Classificação geral
4,7
Número por nível de avaliação
  • 79% das avaliações são de 5 estrelas
  • 11% das avaliações são de 4 estrelas
  • 3% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 6% das avaliações são de 1 estrelas
12 de novembro de 2017

Awesome! I've created my Elegant Return Page for just one-click

High Tech Device
Japão
Aproximadamente 2 meses usando o app
28 de agosto de 2020

Fairly easy to set up - a few things weren't immediately obvious but were resolved quickly. This will make the returns process much easier!

SAINT SOMEBODY USA
Austrália
Mais de 2 anos usando o app
AfterShip & Automizely deixou uma resposta 3 de setembro de 2020

Hi there,

Thanks for your kind words. I was wondering if I can be of any help to make your experience 5-star with our app. I have also dropped you a personal mail, please take a look and feel free to share with me your feedback.

Best,
Shahbaz

25 de janeiro de 2018

We have found the returns centre helpful. As a relatively new business, it is good to have some automation. Customer service has been fast also.

Plus Size Clothing Co
Austrália
Aproximadamente 2 meses usando o app
16 de novembro de 2017

The app is excellent! I really wish I knew about it sooner. Set up was simple and easy to do and now I have a professional return page for my Shopify store. Thanks a million times!

Inspirationalfashions
Estados Unidos
Aproximadamente 2 meses usando o app
29 de dezembro de 2022

Just installed the app and it was pretty straight forward. Would be very interested to see how our first return goes through the app, but so far so good

Playroom Collective
Estados Unidos
Aproximadamente 2 meses usando o app
3 de junho de 2022

I used this app to help me to keep order and to keep track of returns for my store. I like how I can customize the app to look like my store brand, and the process is almost automated after that. The customer service is prompt and very helpful. Thanks for making my returns process easier!!

GC AVENUE
Estados Unidos
Aproximadamente 2 meses usando o app
23 de outubro de 2019

works well to organize our exchanges but there should be a function to issue a store credit within the shopify system since they do not offer this.

Bikini Crush Swimwear
Estados Unidos
Mais de 2 anos usando o app
AfterShip & Automizely deixou uma resposta 23 de outubro de 2019

Hello, thank you for your review ;) In our returns center, Shopify Plus users can issue gift card directly to customers, need to do some manual setup first. Please check this help article (https://help.returnscenter.com/hc/en-us/articles/360026209173-Shopify-Plus-merchants-How-to-refund-store-credit-by-issuing-Gift-Card-),
or you can contact our support team directly (https://help.returnscenter.com/hc/en-us/requests/new).
We will reach out to you very soon.
Thank you for your support :)

30 de agosto de 2021

I would HIGHLY recommend this app. Although our store has not launched . Their SUPPORT is nothing short of EXCELLENT++++ I have spoken to several people from this company and every single one I have encountered have been so helpful, genuinely want to make it work well for your need and have been SO PROFESIONAL . I don't usually do a review but I think this app maker deserves it. I am very new in setting up in shopify and am not very savvy, but they took out the worry out of me as they were ready to help at anytime. I believe when a company wants you to succeed , you just want them to do well too. I wish you guys all the best and wish that all app/theme makers are as professional as you :)

Carlbergs Gift Shop
Canadá
Aproximadamente 2 meses usando o app
7 de abril de 2020

This app is fantastic to have more control over returns from our customers - would be great if the app could have the returns period from the date the order was shipped (rather than the order date) as we have preorder items available on our site. It would also be great if you could group domestic and international customers - as we have different returns period for each group.

SNDYS
Austrália
Mais de 2 anos usando o app
AfterShip & Automizely deixou uma resposta 8 de abril de 2020

Thank you for your valuable feedback. I'll make sure this gets added to our roadmap and soon you get to hear the good news.

24 de junho de 2021

We have not received any actual returns yet, but wanted to write a review about the app in general for now (will update after we experience a return). Really like how we can customize, it looks great! And the support is awesome if you need any assistance!

Cultured West
Estados Unidos
Mais de 2 anos usando o app
AfterShip & Automizely deixou uma resposta 24 de junho de 2021

Thanks for sharing your valuable feedback.

I am glad to know that you are exploring our app and I am sure you will find it useful. We are open to any suggestions. Please let us know if you have any suggestion that makes your experience with us worth a 5-star rating.

We are available 24/7. You can always contact us via the live chat option available on your account or email us at support@returnscenter.com

Regards,
Neelima Aggarwal
Team Returns Center