Avaliações (2.396)

Classificação geral
4,7
Número por nível de avaliação
  • 80% das avaliações são de 5 estrelas
  • 11% das avaliações são de 4 estrelas
  • 3% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 6% das avaliações são de 1 estrelas
15 de agosto de 2017

Incredible app. It has helped my business sooooo much.

Lagcity
Estados Unidos
27 dias usando o app
Data de edição: 14 de julho de 2021

Pretty solid app. Set up is straight forward and customer service is responsive. Very affordable compared to alternatives. A few reasons for 4 instead of 5 stars: 1) Exchanges are not automatic. If a customer requests one, you have to create it in Shopify separately. 2) USPS labels are formatted to print out as 4x6, so when the customer prints it at home on 8.5x11 3) For automatic return approval (which we use, so customers get the return label as soon as they request it), you can only select 1 shipping service not multiple based on weight 4) You can't edit the language for when a customer tries to return outside the return eligibility window. All in all, these are not enough for us to justify spending more on a different service. AfterShip Returns is solid and gets the job done.

Talaria Flats
Estados Unidos
Aproximadamente 1 ano usando o app
AfterShip deixou uma resposta 14 de julho de 2021

Thank you for your valuable feedback.

We are glad to know that you liked our app and found it useful. Your suggestions will definitely be looked into and will be tested for feasibility of implementation. Should you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.

You can always contact us via the live chat option available on your account.

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Nitish
Team Returns Center

Data de edição: 17 de agosto de 2021

So so happy with this app! It makes returns management much easier and simple, for us and the customers. They also have a great service. Would recommend!!

Peachy Dogs
Canadá
27 dias usando o app
20 de setembro de 2021

App súper fácil de utilizar. Estoy empezando ahora a usarla y de verdad que cumple su función perfectamente. El precio mensual me parece correcto. Por ahora muy contento, todo bien. Solo si pudieran más adelante añadir la opción de "no permitir devolver solo 1 artículo", sería muy perfecto, pero poco a poco. Gracias!

AntivahoGamuzas
Espanha
27 dias usando o app
12 de agosto de 2017

Installation is simple and straightforward. I can start using it immediately with minimal downtime. Overall great service by Aftership!

Iforlife
Malásia
27 dias usando o app
22 de abril de 2023

Deep was very friendly and helpful. My query was answered quickly and professionally. Recommend this app.

From The Offset
Reino Unido
26 dias usando o app
1 de maio de 2022

Easy to customize, love that they prepopulated a return and exchange policy. Looking forward to using it.

Hot Pawz
Estados Unidos
26 dias usando o app
19 de novembro de 2017

I would Absolutly reccomend this to everyone!

Nailaholics
Estados Unidos
26 dias usando o app
3 de janeiro de 2018

I would recommend the app to other. Great app

Sk Co Trends
Estados Unidos
26 dias usando o app
27 de setembro de 2021

So far so good i have not fully used the website yet. I have yet to use the intergration features. :)

CRIPTEDCLOTHING
Austrália
Aproximadamente 1 ano usando o app
AfterShip deixou uma resposta 27 de setembro de 2021

Thank you for your valuable feedback.

We are pleased to know that you are exploring our app.

We are open to any suggestions if you have any. It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support@returnscenter.com

We will do our best to make sure your experience with us is worth a 5-star rating.

Regards,
Neelima Aggarwal
Team Returns Center