AfterShip Returns & Exchanges , 2.278 avaliações

Classificação geral
4,7
Número por nível de avaliação
  • 79% das avaliações são de 5 estrelas
  • 11% das avaliações são de 4 estrelas
  • 3% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 6% das avaliações são de 1 estrelas
22 de fevereiro de 2022

I am amazed by the speed of the support response provided by AfterShip Returns Center. Sanjeet solved my problem in less than thirty seconds. Looking for a custom returns page? Check them out! 10/10

Your Air, Inc.™
Estados Unidos
1 dia usando o app
Data de edição: 18 de novembro de 2022

Unfortunately the app can't translate properly to danish. It has some large translation issues. Otherwise it works great, but we can't use it because of the translation issues.

ScandinavianRest
Dinamarca
1 dia usando o app
AfterShip & Automizely deixou uma resposta 17 de novembro de 2022

Thank you for taking the time to write the review.

We are sorry to hear that you didn't find the translation correct. I would like to inform you that we are picking the transliteration from Google translator.

We've already started working hard to correct the translations and once it will be done, we'll update you too.

Regards,
The Returns Center Team

8 de janeiro de 2018

Awesome app - this will be great for returns now!!

Intel Clothing
Estados Unidos
27 dias usando o app
31 de maio de 2022

App would have been perfect if they didn't expect you to be a Shopify plus merchant ($2000 a month on Shopify) just to issue a store credit to the customer. NOT SMALL BUSINESS FRIENDLY.

LAZE LABEL
Austrália
Aproximadamente 1 mês usando o app
AfterShip & Automizely deixou uma resposta 31 de maio de 2022

Thank you for sharing your feedback.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

Your feedback has been registered. You are our valued user, and we are committed to providing the best support at all times. Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our services.

Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.

You can always contact us via the live chat option available on your account or email us at support@aftership.com

Regards,
Tushar Jolly
Team AfterShip

25 de fevereiro de 2018

Great will recommend to a friend

Cutiebaby01
Reino Unido
26 dias usando o app
12 de outubro de 2021

Very nice support and customer service, but a bit complicated some of the setup in the app. But easy to use.

Nordicsheep.se
Dinamarca
25 dias usando o app
AfterShip & Automizely deixou uma resposta 12 de outubro de 2021

Thank you for your valuable feedback.

We are happy to know that you liked our customer support and found the app easy to use.

We are open to suggestions if you have any. It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support@returnscenter.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Team Returns Center

Data de edição: 22 de julho de 2017

It is so much easier with AfterShip I love it

Beyaz Store
Canadá
25 dias usando o app
2 de julho de 2021

First day, and it seems like a good fit. Easy to set up, impeccable customer service. Some functions that are missing, but totally a good solution.

Packraftnorge.no
Noruega
25 dias usando o app
AfterShip & Automizely deixou uma resposta 2 de julho de 2021

Thank you for your valuable feedback.

We are pleased to know that you liked our app.

Please let us know if you have any suggestions for us. We are really eager to know how we can provide you the best customer support and have a smoother experience while using the app.

We are available 24 X 7. You can always reach out to us via the live chat option available on your account or email us at support@returnscenter.com

Regards,
Rupam
Team ReturnsCenter

16 de outubro de 2017

Definitely is a game-changer for my customers and site. This app is easy to use, very intuitive and most importantly, great support available!

Pelvic Pain Solutions
Estados Unidos
25 dias usando o app
27 de maio de 2021

Priyanka has helped me twice over the past two days making sure I have all the details and how to operate! She even had me join a google meet so she could look at my screen to see what was wrong.

Hatch General Store
Estados Unidos
1 dia usando o app