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This app is pretty good, it allows me to manage my returns better, and I can set up a custom domain preface infront of it's non-changeable domain (like .myshopify), and customer service is great.
I just started using the app and so far really like it. I look forward to hopefully using this service as my business grows
Very fast quality help. Recommend
Got a response straight away and my problem was solved in 2mins - Thanks Lovish
Customer service so far 10/10
Definitely recommended
Be aware they are still charging after you remove the app from your Shopify Store. They ask you to close every single acces of your staff.. closing the service is not enough. I can not imagine if you have so many staff.. And they are not responding basically SCAM.
Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.
You are our valued user and we are committed to provide the best support at all times. We are assigning a support executive to investigate and resolve your concern. Please check your inbox, as you will be contacted via email shortly.
We regret the inconvenience caused to you.
Regards,
Neelima Aggarwal
Team Returns Centre
Great support team! Thank you for your help with getting this set up. ㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤ
Is it just us or the customer support just doesn't exist with this app? Thankfully we found out how bad the support is whilst trialing. Deleting it and never looking this way again.
Hello,
Please accept my apology for the experience you had. However, this is not the experience we want to provide to our users.
We work really hard to make our app user friendly and provide a great support experience.
One of the specialists will reach out on priority in order to assist you.
Regards,
Sumit
I cannot translate the fields myself. :( My language isn't in the selections on the languages menu .
sehr tolle app kann ich nur empfehlen! volkommen funktionstüchtig und effiziente kaum zu fassen wie gut es ist!
Great onboarding service! Do not hesitate to use the chat option the dashboard and they are very responsive. Good job. A+++