AfterShip Returns & Exchanges

This was just what we needed when we were trying to figure out how to make returns a streamlined and seamless process. So glad we installed AfterShip!

I'm still figuring out how it works step-by-step and feels not that difficult to do so far. Obviously, the support chat service is awesome. The response was fast and good.

I have not yet used the app, but the customer service is quick and efficient! Thank you for your help Nitish.

Really good app but not available in French so unfortunately I can't use it at all while I already use the regular Aftership order tracking app...
Will change my rating when I will able to use it and test it.

Worst customer support ever.
They are not able to answer simple questions. Furthermore,
they are not able to answer all questions.

Additionally, they are sending out random wrong emails to our customers even though the email notifications are not ENABLED!!!

We pay a shit load of money for this app for an overwhelming bad service as well as not working automation.

We are in the search of a new ...

i used this app it was asome also costumer service very happyfull thank you guys i did great job @@@

Highly recommended the app. perfect and super quick! Customer service helped me out directly. very happy with the service ;)

We had the free version of the app for the longest time (about 2 years), and the free version had the ability to allow customers to request a refund so many days after the package was delivered to the customer. Today, we get an email from a customer saying they wanted to exchange a pair of shoes for another size, but they could not because the returns center portal said that the order is not ...

I like this app. It makes it very easy to request a return/exchange. They are very helpful in the "chat" feature, and they take their time answering all of your questions.

Liked what I saw of the trial, though there were some initial hiccups with setup. Excellent and thorough customer service to work around the hiccup - recommended!