AfterShip Returns & Exchanges , 2.279 avaliações

Good service, i recommend to use Aftership Returns for your shopify store!
Great layout and easy to understand.

So far so good! I'm still getting everything set up. I had a quick question and Ankush helped me quickly and efficiently! This app will be a big help!

Support has been so terrible I have had to change my review from 5 stars to 1 star. We had a great year with this app but it suddenly broke down and the support has been useless to say the least. I have been working with them in chat and email back and forth daily for two weeks and they frequently just tell me the issue is my courier account even though it's THEIR discounted USPS account that is now broken. Their app won't allow the courier to be deleted and my new personal courier accounts that have been added are not working either.

Neha and Ayushi were both very helpful in assisting me with a shipping question I had. They both were very patient and understanding while trying to explain to me. Much appreciated!

Ayumi was helpful in resolving an issue I was having. It was not able to be done immediately, so they elevated the issue to the right people to get it fixed.

deleted, pricing structure for the new app is expensive

Very simply to install and set up, very useful app & easy to use from a customers perspective.
Would be great to have the ability to attach pre-paid return labels as well as different email response options for customers who have changed their minds vs faulty items.

It is a very good app. Love it!

This app is very easy to use and customer service has been awesome. They respond right away and walk you through the steps to get your issues resolved. Moazzam is so helpful and got me squared away in minutes. I highly recomment Aftership.

The app is really powerful and great customer service. I had a issue with a few things and my questions were answered immediately.