AfterShip Returns & Exchanges

When the app works it's fantastic; when it doesn't work it is difficult to get consistent help on the chat app. I find that you get passed through a couple of different chat operators through out the course of a conversation, personally I find I spend more time re-explaining my problem to all the reps then actually getting an end result.
Today I actually got a video call with someone and they resolved my problem in less than 30 seconds. That was FANTASTIC customer service!

Super Easy to use! Free plan is great to get started and has all the features we possibly require. Will highly recommend it.

Really easy to use and setup. Very brandable and customisable returns portal. Overall a great choice for returns management

Our company didn't believe this service could make it easier for us to manage any returns, but we were wrong. The average time spent on returns processing was cut by half and it's easier for customers as well. Now, they don't need to email/message us first and wait for a reply before sending the products back.
Overall very simple to set up and great app!

Makes returns super seamless and was incredibly easy to set up!

One of my most valuable apps. Really helpful. Worth every penny. Have it for months now and REALLY takes away the stress of answering 500 emails about how to return stuff. Never had an issue with the app and today wanted to print my invoices and couldn't find them (wasn't looking on the right place) and Customer Service was amazing. Thanks guys!

Powerful and Amazing app, provides most of the features that we clients need. Amazing customer service with fast response. To, Ayushi, Anmol and Moazzam. Thank you so much. Highly recommended app.

AfterShip has really freed up a lot of time for our warehouse team no longer having to do so much work with returns and exchanges. On top of that we have a great idea of why certain items are getting returned so we can correct any problems.

Awesome Support. Very impressed with the support executive. I would recommend to others as well. Awesome job Team

Really a worthy app to have when you are on Shopify, which maintains the Returns easily and tracks the status.