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Simple, and working keep up the good work,
Thanks,
I just started using the app and so far really like it. I look forward to hopefully using this service as my business grows
Customizable site, fast 24/7 support. Seems to work well so far! I hope they add more themes and features in the future for the free plan and trial.
Got a response straight away and my problem was solved in 2mins - Thanks Lovish
Customer service so far 10/10
Definitely recommended
I haven't used the app yet. I actually launch my website today so I'm hoping it works well. I have the forever free plan but i'm confused about what happens if i get more than 3 returns for the month. Will i be charged?
So it's been a little over a week since I have launched and when I tried to create a return for the customer it says that the items are non-returnable even though they should be eligible.
Great support team! Thank you for your help with getting this set up. ㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤ
**Email notifications weren't going through to our team (kind of a big deal), still waiting on their live chat support to resolve it, going on 2.5 hours. Very disappointed in an app I really liked and have used for multiple stores.
Hello,
Please accept my apology for the experience you had. However, this is not the experience we want to provide to our users.
We work really hard to make our app user friendly and provide a great support experience.
One of the specialists will reach out on priority in order to assist you.
Regards,
Sumit
Glad to find a user friendly plug in that automates my returns and exchanges! Plus their customer service was very prompt and helpful!
This app is very user friendly, the interface is nice and the customer service is great! It would be great if there was further customization- we hope this is something the AfterShip / Automizely team will work on .
Thank you for your kind words.
Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience better.
Regards,
Returns Center Team
Great onboarding service! Do not hesitate to use the chat option the dashboard and they are very responsive. Good job. A+++