AfterShip Returns & Exchanges , 2.284 avaliações

The app is pretty confusing to use, but is valuable for tracking returns. The functionality of the app is good, but it can be hard to find where to make the update you want or why something isn't working.

Neha jumped on a call to walk through the setup with me, which was above and beyond my expectations.

Aftership support is always helpful and they always provide you with the best solutions, we've been using Aftership for 2 years now and so far it's been good.

Easy to use, and great customer service when I have run into questions. Neha answered my questions quickly and completely, plus shared her email for when I have questions in the future.

Great support in answering technical questions we have and implementation for our specific use cases. I would recommend this app to other fashion brands looking for returns/exchanges platform for their customers.

I was stuck with an issue, message the chat to speak to an agent who was Neha & within 5 minutes my issue was sorted out with a Video call! Thank you so much!

Great service and helpful when we needed to update things

Aftership is amazing. The support is great always, thank you Harvinder for jumping on a call so quickly with us to assist in our questions.

Excellent Demo on how to show exchange and store credits. Thanks Priyansh for your support. Much appreciated

This time they were helpful this time in helping me to get my account back to the correct plan. It was fairly easy when they walked me through it but overall not the most user friendly.

Neha's assistance was prompt, efficient, and incredibly supportive. She swiftly resolved my issue within a matter of minutes.