AfterShip Returns & Exchanges , 2,278 รีวิว
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This was really easy to install and will help massively with handling customer returns. So far I haven't had any returns fingers crossed but it's nice to know you have a back up plan - "just in case"
Ayushi provided excellent customer service in a timely manner. I appreciated the extension on my "Returns" trial period. Much appreciated.
An excellent app for managing your returns. Highly recommended
Good app. I would really recommend this app to all shopify users. As a starter, this would really help build your confidence to pursue dropshipping.
LOVE THIS APP. Going to make our returns process so much more streamline. Ankush was SO HELPFUL AND PATIENT and got me set up quickly. Thanks for making my life easier!
Love this app! It's really easy to use and makes my store look very professional.
So far so good, haven't had to use it yet though.
Customer service is always important to me when using services. They have chat available 24/7 and are quick to resolve your issues. The service works flawlessly as well.
I ran into some issues during initial installation and they were so fast to help me. We got things figured out in 10 min on SATURDAY evening. I mean they are ready help even on weekends. 5 star all the way.
It seems to be a quite mature return app. hope your team can add one feature: - let customer choose refund and exchange at the same time in the same order
- limit customer from applying several return requests per "item"
Thanks for your valuable feedback.
We are glad to know about your suggestion and this would definitely be looked into. It is our constant endeavor to delight our users. We will try our best to ensure that your experience with us becomes a 5 star one.
Regards,
Nitish
Team Returns Center