AfterShip Returns & Exchanges , 2,297 則評價

I enjoy the level of credibility the app gives my customers. It is simple, straightforward and user friendly. My customers can securely and easily start a return request and review the status of their return which is a plus. Many big retail stores don't even feature integrations like that.

ATTENTION when using for international returns! After one month of using the app, international returns couldn't be processed anymore because the HS Code wasn't fetched correctly and provided to the carrier. Unfortunately, this makes the app useless for international returns since the only solution offered was to completely manual insert every return label information for each return - makes the app completely useless for this matter. Unfortunately, the customer support is not giving any update for 2 months, just saying they are working on it - same answers over and over. When asking for more specific information or an ETA the answer is "No ETA has been shared". Very unhelpful, especially if you are paying for the service.

Awesome customer services, you can ask everything with the online support. Almost instantly. And useful app to track the return of our store.

A great app because of its features. The default written instructions on how the returns center work is complete, just a little modification to be more personalized based on your store. I really like it most especially because its free.

fast responsive customer service. Have utilized the app as of yet but I think it will be a great addition to my website.

This app seems amazing. However setting up has not been user friendly. help page is missing a lot of topics and links.

VERY NICE APP LOVE IT!!!!!!!!!!!!!!!!

It works perfectly as expected.Keep it up!

sadly this app crashes continually informing us to connect the store even while it's already connected. Can't get any assistance through customer service. This is horrible

Great service, i would recommend to use this for your bussiness

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