AfterShip Returns & Exchanges , 2,283 則評價
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Unsubscribe button on email doesn't work
Thank you for your review and sorry about that.
We have just updated the email format and the unsubscribe should work in the following emails. Please have a check. Thanks!
This is a great app. It helps make our returns easy for not only us but also for our customers as well!
Thank you for your valuable feedback. We are happy to know that you liked our app.
We are open to suggestions. It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience.
If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at:
support@returnscenter.com
We will do our best to make sure your experience with us is worth a 5-star rating
Regards,
Rupam
Team Returns Center
Portal de devoluciones de autoservicio de marca
Aumente la lealtad de sus clientes con una experiencia de devolución amigabl
Downloaded, wanted to setup a custom domain and support had no clue what to do, not keen to use a company with support that is unknowledgeable if I'm trusting them to take on an important task.
First, please accept my apology for the experience you had.
It is unfortunate to know that you didn't have the best experience using our app and wished for the features to be more flexible. However, this is not the experience we want to provide to our users.
We work really hard to make our app user friendly and provide a great support experience. One of our support advisors will contact you via email in order to understand your concern. Kindly reply to the email and we will surely get all your issues resolved and make you a happy customer!
I regret the inconvenience caused to you.
Regards,
Nitish Yadav
Team Returns Center
After 1 year using the app, found out there was a bug and it didnt work.
Support tried over and over to solve it and eventually did. they confirmed the bug and could see in the analytics that I didnt use it for a whole year. yet, refused to give me any compensation.
Stay away! poor service poor support.
Hi,
Apologies for the inconvenience caused.
As you are connected with us on the email for your issues.
We will update you soon on this in the meanwhile you can always reach out to us via the chat option available on your account or email us at support@returnscenter.com. We are available 24 X 7.
Regards,
Brishketu
This app is easy to use and has a free forever plan to get you started. Easy to customize return policy and page. Great customer support!
Sumit is the best employee at the company. This app is great. It works. Does what I need it to do. Thanks folks. It is asking me to delete my review but why
So easy to set up with all the necessary info needed in the app. But if there are any questions support is quick to follow up with help. I also love the added function of branding and making the app look in line with my store. Great stuff.
I added this app to help me set up a return procedure for my store. I had some questions about the set up process and reached out to support who quickly helped me out! This app is great for automizing your return process and is customizable for your brand. If you need help with creating return labels this App is sure to help you out!
why does not your demo work? Use this url:https://returnsdemo.returnscenter.com/?order_number=1013&customer_email=demo%40aftership.com
Hi,
Thanks for your valuable feedback.
We have sent you a separate email with steps to resolve your issue.
Do let us know if you have more suggestions you can always reach out to us via the chat option available on your account or email us at support@aftership.com. We are available 24 X 7.
Kind regards,
AfterShip Returns Team