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A very handy bit of software that has streamlined my returns process. Easy to install and use... I would recommend.
prabha was fantastic at helping me with a issue that he helped me to resolve. We got everything sorted.
Excellent Service from Nalinee.
She help me resolve my problem.
Thanks
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My representative, Ayush, was great with helping me! Only took a few moments to get what I needed.
This app really had a lot of really great features. We loved that we could customize SO much in it! The only downside that made us end up switching return systems, is that we could not offer our customers return labels that was an easy process to return. There was too much manual stuff that had to be done using AfterShip, so we ended up making the switch after a few years of using AfterShip. It is a great app for lower volumes, but doing such large volumes now we needed something that could keep up with us!
I've been using returns center for a few years now and the service has been incredible in mitigating returns for my customers. It saves me time on answering emails and my customers appreciate the easy form process. The support team at Aftership are awesome too. Responsive and helpful. Aditi was recently super helpful with a billing issue I was having. My issue was sorted out within minutes and all my experiences with their support team have been similar. They really make the entire app experience easy. Highly recommend!
I recommend this application to any serious business as it's pro tailored to match your customers return needs no matter your budget.!
Very nice and helpful. I asked a question on why the returns website doesn't work and they promptly guided me through it. Amit was awesome!
Moazzam Jump on call to figure out some new return polices and was very in helpful and detailed by guiding step by step.
Hello,
Thank you for your feedback and we always work diligently to make the user experience better.
Please do let us know if you have suggestions related to Exchange or further assistance required.
Regards,
Sumit
Thanks Ayush for such an amazing explanation regarding how the shipping status & merge tags actually works within Aftership. :)