評價 (2,402)

整體評分
4.7
各級評分數量
  • 80% 的評分為 5 顆星
  • 11% 的評分為 4 顆星
  • 3% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 6% 的評分為 1 顆星
2021年9月27日

I have not yet used the app, but the customer service is quick and efficient! Thank you for your help Nitish.

www.zofye.com
瑞士
使用應用程式 接近3年
AfterShip 已回覆 2021年9月27日

Thanks for your valuable feedback about the customer service. We are pleased to know that Nitish was able to assist you.

It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

Once you start using the app, then you can come up with feedback or suggestions about the app. If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you.

You can always contact us via the live chat option available on your account or email us at support@returnscenter.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Rupam Sarma Tamuli
Team Returns Center

2020年10月15日

I am enjoying using this app so far. It's very simple to get started and does what it says. Love it!

MILLI LONDON
英國
使用應用程式 2年多
AfterShip 已回覆 2020年10月15日

Thank you for sharing your valuable feedback. Do let us know if you have any suggestions for us.

You can always use the chat option on your Returns center account if you need any assistance.
We are available 24X7.

Kind regards,
Sumit

2021年12月30日

The app is working out good so far and the support is great. However, if they would allow more style customization, that would be great.

Lauma Lingerie
拉脫維亞
使用應用程式 2年多
AfterShip 已回覆 2021年12月30日

Thank you for your valuable feedback. We are glad to know that you are happy with the customer service support and the app is working as per your expectations.

I can see that you would like to have more customization options in the app. We are open to suggestions. It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at:

support@returnscenter.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Rupam
Team Returns Center

2021年8月6日

Interesting app and great support team. Seems intuitive and easy to set up. I hope it servers its purpose.

Cavaliere
葡萄牙
使用應用程式 2年多
AfterShip 已回覆 2021年8月6日

Thank you for your valuable feedback.

We are pleased to know that you liked our app and found it useful and your experience with our support team was up to the mark.

We are open to any suggestions, if you have any suggestions kindly let us know. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you. 

You can always contact us via the live chat option available on your account or email us at support@returnscenter.com

Regards,
Neelima Aggarwal
Team Returns Center

2017年9月17日

Pretty handy App. Keep up the good work!

4dpouch
馬來西亞
使用應用程式 2年多
2020年8月28日

Fairly easy to set up - a few things weren't immediately obvious but were resolved quickly. This will make the returns process much easier!

SAINT SOMEBODY USA
澳洲
使用應用程式 2年多
AfterShip 已回覆 2020年9月3日

Hi there,

Thanks for your kind words. I was wondering if I can be of any help to make your experience 5-star with our app. I have also dropped you a personal mail, please take a look and feel free to share with me your feedback.

Best,
Shahbaz

2022年5月26日

This app has been a life saver. It is not the most intuitive to set up and can be a bit wonky at first but once you get the hang of it, it works great .

Amma
美國
使用應用程式 2年多
AfterShip 已回覆 2022年5月26日

Thank you for your valuable feedback. We are glad to know that you are happy with the customer service support.

We will definitely work on your feedback, We will do our best to make sure your experience with us is worth a 5-star rating

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you.

Regards,
Team Returns Center

2019年10月23日

works well to organize our exchanges but there should be a function to issue a store credit within the shopify system since they do not offer this.

Bikini Crush Swimwear
美國
使用應用程式 2年多
AfterShip 已回覆 2019年10月23日

Hello, thank you for your review ;) In our returns center, Shopify Plus users can issue gift card directly to customers, need to do some manual setup first. Please check this help article (https://help.returnscenter.com/hc/en-us/articles/360026209173-Shopify-Plus-merchants-How-to-refund-store-credit-by-issuing-Gift-Card-),
or you can contact our support team directly (https://help.returnscenter.com/hc/en-us/requests/new).
We will reach out to you very soon.
Thank you for your support :)

2020年4月7日

This app is fantastic to have more control over returns from our customers - would be great if the app could have the returns period from the date the order was shipped (rather than the order date) as we have preorder items available on our site. It would also be great if you could group domestic and international customers - as we have different returns period for each group.

SNDYS
澳洲
使用應用程式 2年多
AfterShip 已回覆 2020年4月8日

Thank you for your valuable feedback. I'll make sure this gets added to our roadmap and soon you get to hear the good news.

2021年6月24日

We have not received any actual returns yet, but wanted to write a review about the app in general for now (will update after we experience a return). Really like how we can customize, it looks great! And the support is awesome if you need any assistance!

Cultured West
美國
使用應用程式 2年多
AfterShip 已回覆 2021年6月24日

Thanks for sharing your valuable feedback.

I am glad to know that you are exploring our app and I am sure you will find it useful. We are open to any suggestions. Please let us know if you have any suggestion that makes your experience with us worth a 5-star rating.

We are available 24/7. You can always contact us via the live chat option available on your account or email us at support@returnscenter.com

Regards,
Neelima Aggarwal
Team Returns Center