AfterShip Returns , 2,260 reviews

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable features, intuitive interface, and seamless Shopify integration. It's praised for effectively tracking returns and enhancing the customer shopping experience. The app is suitable for businesses of all sizes due to its scalability and affordability. Many commend the customer service for its efficiency and quick response time. It's recommended for its seamless website integration and easy navigation.

August 1, 2021

Superb service and assistance! Extremely fast and accomodating! They were able to fix my requests and further suggest improvements I hadn't thought of.

richiepaws
Australia
4 months using the app
November 18, 2017

Great App, easy to setup and use, definitely a must have for any Shopify store.
Return Center and Tracking & Delivery Updates by AfterShip are real time savers

Igearlab
Portugal
4 months using the app
October 15, 2017

Great app .Easy to use for tracking orders

Lighttek
Canada
4 months using the app
July 30, 2021

I used the customer service feature for help setting up my domain info and removing the "Powered by Aftership" verbiage. Their team was very helpful and responsive. They made it easy and straightforward. Thank you so much!

Soultree City
United States
4 months using the app
September 6, 2022

what a great and intuitive app for your website, makes our life easier having customers able to process their own return customer service is also fast and help!

STAYYING ALIVE
United Kingdom
4 months using the app
July 14, 2021

this app is really perfect your website will definitely become more professional and their team is always up to assist you!

Marc & Madisson
France
4 months using the app
September 22, 2017

Best app ever ❤️ I recommend this app to any one who offers returns. Well thought out and well presented.

Qts15
United States
4 months using the app
November 24, 2017

App looks nice. Just started using it.

T Bhai Clothing
India
4 months using the app
March 14, 2021

I've worked with this app for a long time now, gets the job done in an efficient manner that is seamless for my customers.

So Elly
United States
4 months using the app
December 26, 2017

Great App and a MUST HAVE as customers are unlikely to trust buying from you without a return mechanism. Works great and easy to setup and install

Satoshi Me
Australia
4 months using the app