AfterShip Returns , 2,266 reviews

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable features, intuitive interface, and seamless Shopify integration. It's praised for effectively tracking returns and enhancing the customer shopping experience. The app is suitable for businesses of all sizes due to its scalability and affordability. Many commend the customer service for its efficiency and quick response time. It's recommended for its seamless website integration and easy navigation.

September 6, 2022

what a great and intuitive app for your website, makes our life easier having customers able to process their own return customer service is also fast and help!

STAYYING ALIVE
United Kingdom
4 months using the app
July 14, 2021

this app is really perfect your website will definitely become more professional and their team is always up to assist you!

Marc & Madisson
France
4 months using the app
September 22, 2017

Best app ever ❤️ I recommend this app to any one who offers returns. Well thought out and well presented.

Qts15
United States
4 months using the app
November 24, 2017

App looks nice. Just started using it.

T Bhai Clothing
India
4 months using the app
March 14, 2021

I've worked with this app for a long time now, gets the job done in an efficient manner that is seamless for my customers.

So Elly
United States
4 months using the app
December 26, 2017

Great App and a MUST HAVE as customers are unlikely to trust buying from you without a return mechanism. Works great and easy to setup and install

Satoshi Me
Australia
4 months using the app
January 23, 2018

GREAT customer support. I have not had occasion to use it yet however.

Pamelas Art
United States
4 months using the app
Edited October 6, 2021

Hello! :)
I had an issue with loading the AfterShip Returns Center page. And I received a strong and quick help! Thank You so much!

Alaska Outerwear Company
United States
4 months using the app
February 16, 2022

This app is great, it provides every bit of functionality we could have asked for. The pro version is a bit more expensive then we wanted to pay but the value is there. Support is great as well, Sanjeet helped me set everything up to my liking and was very responsive.

Subimods.com
United States
4 months using the app
April 16, 2023

So far so good. The customer service is great. Im not fully integrated with this app yet so more to come..

HERC'S Nutrition Canada
Canada
3 months using the app