AfterShip Returns , 2,262 reviews

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable features, intuitive interface, and seamless Shopify integration. It's praised for effectively tracking returns and enhancing the customer shopping experience. The app is suitable for businesses of all sizes due to its scalability and affordability. Many commend the customer service for its efficiency and quick response time. It's recommended for its seamless website integration and easy navigation.

May 24, 2023

App works fine, nice support service!
thanks so much for answering to our needs and questions on real time!

BESTIAS
Chile
Almost 4 years using the app
October 1, 2023

Great portal with lots of customisation options and very helpful support, 5 stars.

Bags Alternative
United Kingdom
3 months using the app
March 29, 2024

excellent

YHONE
Hong Kong SAR
10 minutes using the app
April 22, 2023

This app is very useful as it can help us save a lot of time, while also making the return and exchange process more standardized and professional, as well as easy to use. Highly recommended!

Diamonds-Home-Furniture
Australia
7 months using the app
May 17, 2023

I had trouble with setting up the app, and I got stuck. Thank you Ayushi for the short meeting in which she, step by step, showed me how to use the app. She also explained every single option in the app so that I could follow. All thanks to Ayushi. You did a great job!!!
Thank you

Borcelle Tech
United States
10 months using the app
January 20, 2024

helpful, friendly

SuperStar Bedding
United Kingdom
15 minutes using the app
May 15, 2023

Have drastically changed the game in our team in terms of customers return management. They have built-in solutions to help reduce return rate and I'm really looking forward to see the results!

bulle.shoes
Canada
About 1 year using the app
November 17, 2023

Nice and easy

Clara
United States
About 1 month using the app
Edited May 25, 2023

Agent was very helpful in assisting with the concern. He even offered to do the process that I was inquiring about. Thank you!

Naked Wolfe UK
Hong Kong SAR
Over 2 years using the app
Edited June 29, 2023

The AfterShip Returns app is great for streamlining your returns, the app now allows you to issue store credits, all in one place. Excellent customer support with Nalinee!

Ali’s Couture
United States
Over 1 year using the app