AfterShip Returns , 2,257 reviews

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable features, intuitive interface, and seamless Shopify integration. It's praised for effectively tracking returns and enhancing the customer shopping experience. The app is suitable for businesses of all sizes due to its scalability and affordability. Many commend the customer service for its efficiency and quick response time. It's recommended for its seamless website integration and easy navigation.

January 2, 2018

great app if you want to improve customer experience

Pitbullday
Canada
4 months using the app
September 15, 2020

free plan is too basic, i expected more to be honest and a lot of other features are over priced for no reason but when it comes to technicality its awesome

Zazz
Egypt
4 months using the app
AfterShip & Automizely replied September 16, 2020

Hi there,

Thanks for your kind words. I was wondering if I can be of any help to make your experience 5-star with our app. I have also dropped you a personal mail, please take a look and feel free to share with me your feedback.

Best,
Shahbaz

August 6, 2017

Just starting out so I will comment again once I have actually get a chance to use it.

Bessie M Wash
United States
3 months using the app
October 30, 2019

Provides a great for what can be a difficult process. I look forward to using this in my store. It is much better than the returns protocol I was going to use.

The Trend Stops Here!
United States
3 months using the app
May 28, 2020

This is a good app to have however for someone new to e-commerce it can be confusing and there's no options to chat with anyone if you need help.

Vibrand
United States
3 months using the app
April 10, 2021

appli top pour les retrours n'hesitez psa à la télécharger..........................................

Le Domaine De Dahlia
France
3 months using the app
AfterShip & Automizely replied April 11, 2021

Thank you for your kind words.

Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one.

Returns Center Team

October 11, 2017

Great app, made returns so easy.

Brett, Watch Wardrobe.

Watch Wardrobe
Australia
3 months using the app
August 1, 2017

It´s a really good and simple free app. I would only suggest that all the words and sentences should be editable so anyone can change the default words to his language.

Kkdu
Chile
3 months using the app
Edited September 26, 2018

Great app for our business. Very helpful for making returns easier. I know our customers appreciate the convenience!
We just had our first return and so far so good...

Foxy’s Leotards
United States
3 months using the app
October 15, 2017

Helped my customers if they are having difficulty

Srandersons
United States
3 months using the app