AfterShip Returns , 2,243 reviews

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable return options and seamless Shopify integration. It's praised for simplifying shipment management and offering a professional customer experience. Despite requiring some setup time, many recommend it for streamlining the return process. The customer service team is also highly commended for their exceptional support.

January 4, 2024

Nalinee answered all my questions, excellent support and went beyond my expectations

Docking Drawer
United States
Almost 6 years using the app
December 14, 2023

Moazzam assisted with my inquiry and was straight to the point

findmenowthelabel
United States
Over 3 years using the app
January 4, 2024

Ankit and Garvita are just Amazing. Their Customer Service's outstanding AfterShip tracking feature is a game-changer for my business, but what really stands out to me is their outstanding customer service. I've been utilizing AfterShip for a while now for tracking shipments, managing returns, and securing shipping insurance - the seamless integration with Shopify is solid. The app is robust, significantly simplifying what can often be a complicated shipment management process.

Rebel Reaper Clothing Company
United States
6 days using the app
December 4, 2023

He was very successful in helping me with my trail and was prompt when doing it. I truly appreciate how kind and very professional everyone here is. Please keep up the good work Aftership team. Love It Here :)

BLAQUE BARBIEE
United States
24 days using the app
January 13, 2024

Quick and amazing service

blossombaduk
United Kingdom
Over 1 year using the app
December 1, 2023

Friendly professional service; I haven't commenced trading at this point but give thanks to Nalinee for her setup help

Nic Phillipson
Australia
4 months using the app
December 5, 2023

Easy too use, easy to manage and not to forget .... customer satisfaction!

FUSION
Denmark
Almost 2 years using the app
October 24, 2023

I have been using AfterShip Returns for years on several online shops, and I'm fully happy with it. It's easy to configure, and offers a very professional experience to customers for returns, despite I didn't use all their features as of now. I strongly recommend it!

Le Cycle Moderne
France
Almost 3 years using the app
January 31, 2024

I got a quick response from Nalinee. :)

Bad Society Club
United Kingdom
14 days using the app
November 21, 2023

In the process of setting everything up and having great customer support so far.
Great documentation, but also human help if needed. Looking forward to using the app in the future.

Spirit of Eden
Germany
16 days using the app