Reviews (2,397)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.
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I have just started a new web store and decided to put the returns into action even though I haven't had any returns yet I can say that the application is super easy to use and setup - tested to see how the function works and very nice transitions for an easy return for any user going forward with the transaction.
Very helpful demo, we are excited to start using the app and think it will really help our take our website to the next stage - thank you :)
This is a very useful app. We have used it a lot.
Great user interface and customer service. Aftership Returns Center has allowed us to manage our return and exchange as well as refund policy in a seamless way.
The setup takes a while, but I am quite pleased with the customer service. They have all been polite and helpful!
nice app worth trying, you won't regret it, and the customer service is very good. Excellent Job.
Priyanka .......she was great...very patient and spoke clear english and was able to guide me throught the entire account set up process we had a bad email account and she fixed it
I have been using this app for a while now , and it works great , the technical team support i got was amazing to integrate and trouble shoot any issues, the developer was very patient and helpful and explained all the steps for us including insert custom coding . we recommend this app to be used for tracking and returns and other features.
I am still exploring the functions of the product, but I have to say that the customer service Ayushi is very good, she patiently helped me solve a lot of problems, even though we did not speak the same language, we also overcame a lot of difficulties together. Good reviews.
I really like the look of this app from the customer's standpoint but from the merchant side
It doesn't make sense that the return window starts the day the order was placed
It should begin once the item has been delivered because packages can take one to five business days to deliver
And there is no way to delete returns, at least give the option to run tests and delete test returns
Hello,
We are continuously working to improve the application. We will surely inform you once this feature is introduced.
Regards,
Sumit