So far it is working great. Run into errors with adding text on common return questions section
good its ok litel hard at thebiggining,need help instalinn item's
I really love the idea of this app - it looks great and is very easy to use but its missing the ability to generate returns labels which makes it a very manual process and so defeats the point of an automated returns system. I appreciate the app is not that old so will watch any app improvements with interest.
Love the app! Exceeded my expectations but needs to be more customizable. Looking forward to future enhancements.
so far very good for what it does
Wonderful tool to work with, very easy to install and navigate.
Am still working on customizing it and it has not given me any issues so far. And again it is very easy to customize it.
Great considering how new this is.
Seems to work reasonably well.
Fre suggestions to the developer team:
- we need more branding options
- it would be great to be able to modify and localize everything
- it would be great if we could attach an return shipping label in to the email sent to customer, as we now have to send an separate email with the label. Creates confusion for the customers and means extra work.
Great App! Must Have Shopify App for any stores which has returns more than 3% of total orders as it manages the whole returns process. It also makes those buyers which might not return to store return because of systematic returns center.
Some updates like Adding logo and background or bar colors could be a great to make it 100% perfect. You can also make a custom domain like returns.yourdomain.com which is quite cool.
Once again so many thanks to Aftership team. Great people.
Easy to setup
Easy to use
But only one thing if it could have done the order cancelation too that will be great
Overall, this is a great app which allows you to add a fully functioning returns centre to your website. It works simply but is effective. We get a high level of returns being in plus size fashion, and this has cut down customer contact around the process which is fab.
In the future it would be great if this was more customisable however.
1. The ability to add branding such as logo to the returns info page
2. The ability to amend and customise (the text at minimum) on the emails sent out to customers.
3. The ability to customise the url to one which is in the stores domain, rather than an aftership url.
At the moment it suits us as it is, however long term we will have to stop using the app because of the lack of customisation as it portrays a small brand image I feel.
However as a free app you dont get much better so thank you.