Reviews (2,371)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for streamlining order tracking and enhancing customer satisfaction. It is praised for its affordability, robust features such as easy customization, seamless Shopify integration, and a comprehensive free plan ideal for businesses with fewer returns. The customer support is particularly commended for its efficiency and availability through multiple channels, including phone, chat, and Google Meet. Merchants appreciate its effective management of the returns process, noting it significantly improves customer service and helps retain customers through positive return experiences.
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I really need it to be dutch, or customizable to translate everything.. so a no go for me till it's possible...
I installed the app, but it wouldn't load.
Just installed.
Seems to meet all the needs thus far.
Easy to deploy and easy to use.
Look forward to some of the advanced features.
Thank you for your valuable feedback.
We are pleased to know that our app is able to meet your expectations, moreover, you liked our app and found it useful.
We are open to any suggestions, if you have any suggestions regarding Advance features then kindly let us know. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
We will try our best to ensure that you always have the best experience with us.
If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you.
You can always contact us via the live chat option available on your account or email us at support@returnscenter.com
Regards,
Team Returns Center
i have earn a free traffic I will tell you about the feature result
We have received countless number of spam emails from this developer. After continuous efforts to remove ourselves from their mailing list, this review is to inform others. Their customer service has told us we were removed from their mailing list and yet a week later, we are still receiving unwanted marketing emails daily.
Was worried about how I could handle returns but this seems to help out
This app is very organized, and we would've loved to use it, but it does not generate return shipping labels.
The setting is pretty simple. I just started using it. I'll test it more and I'll update the review.
Seriously impressed. Great App. Thanks AfterShip. I look forward to happy clients on my storefront.
It does what it says and it can do multiple products at once. It is not a bad product if you dont mind limited functionality for a free app. You are unable to have a workflow with the return reasons, no rules can be setup, no automation it is just a form, the instructions do not change with each reason selected, the instructions shown during pending approval are the same ship back instructions the customer gets if approved and nothing stops the customer from just sending it back at that point, you cannot refund in the app which creates for more work, it does not update the order or customer notes or timeline, you cannot send an email to the customers for more information or follow up, you cannot edit or customize the text received or branding or layout of ANY emails this sends. It is free and not robust enough to compete but if you wanted something simple and you dont care about the above then go for it as it is on the right track just missing a bunch.