Reviews (2,397)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.
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they have very good customer service. Fast and accurate. i highly recommend you use this app for your business.
We've been using AfterShip Returns for years now and not only is the program great, but the customer service is truly amazing! Debashish was able to help me with an issue really quickly and professionally. This has been a great addition to our website and programs and would recommend to anyone looking for a returns program!
The process is seamless for the customer and is quick and easy. Makes the process much easier for me and I love it.
I really love how this app centralizes all our return management efforts, and we can just have users email us directly through this app.
Overall the app has worked great for our needs and support was helpful with any requests as ever needed.
I have been using AfterShip Returns for years on several online shops, and I'm fully happy with it. It's easy to configure, and offers a very professional experience to customers for returns, despite I didn't use all their features as of now. I strongly recommend it!
I honestly have had so many problems with Aftership's setup I am giving 5 stars to Neha for helping us set up the right settings. Thank you Neha!!
They have fantastic customer service. Very quick to respond and helped resolve any issues or questions that I have. I would highly recommend using this app.
Very helpful customer service, attentive and professional. Easy to use app. Vey clear. User friendly for store owner and customer.
This app really helps me manage all of the returns I get. From an organization and automation standpoint it really helps. I do wish there was more visibility into how much I'm paying for the returns and the ability to charge customers for a return label.