Reviews (2,397)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.

March 4, 2022

Returns Center is very user-friendly, easy for customers to manage, and wonderful if you are needing a more customizable tool. Support is wonderful, whether it comes to troubleshooting technical issues, implementing new ideas and add ons, or just listening to feedback and tools that could make Returns Center even better!

Lume
United States
Over 3 years using the app
Edited April 14, 2020

AfterShip staff is great. Very responsive to suggestions and feedback. Great way to track your returns and communicate with customers.

K9 Sport Sack
United States
Over 3 years using the app
Edited May 3, 2023

It was my first try and I get wrong and I use a real purchase in the shopify store. It happens then that I could not erase the entrance used for "playing" with the app.
Please include a check box to delete error entrances.
Thanks.
The team was very much involved in solving the problem

K's Carpediem
Spain
Over 3 years using the app
October 27, 2023

Solved the issues!

HPZ™ Pet Rover
United States
Over 3 years using the app
October 11, 2023

Great support and a very effective returns portal

POWERCUT®
Ireland
Over 3 years using the app
August 14, 2022

I reached out for support and they responded in less than 10 seconds, was very polite, and resolved my issue in less than a minute! Very knowledgeable and responsive.

King Kong Apparel
United States
Over 3 years using the app
August 10, 2022

Awesome App! Handles returns in a breeze and taken the stress and administrative headaches out of returns - thanks!

Tactical Gear
Australia
Over 3 years using the app
September 25, 2021

The customer service is GREAT! The agent was very knowledgeable and quick to solve my issue. I look forward to my clients using this app

FITwear Co.
United States
Over 3 years using the app
January 17, 2023

Excellent customer service, Ayush was most helpful in understanding my query and assisting me with a return address issue. Can highly recommend the app.

Medshop Singapore
Australia
Over 3 years using the app
March 26, 2021

Love this app, perfect for ever-growing businesses, keeps everything together and its link with Shopify is perfect.

Mallet London
United Kingdom
Over 3 years using the app