AfterShip Returns , 2,243 reviews

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable return options and seamless Shopify integration. It's praised for simplifying shipment management and offering a professional customer experience. Despite requiring some setup time, many recommend it for streamlining the return process. The customer service team is also highly commended for their exceptional support.

January 6, 2024

Very fast service and have had no issues with the setup. Looking forward to using the app. They took their badges off within 30 seconds of me messaging them which was impresive and a great first interaction with their customer support!

Twisted Silver
United States
About 3 hours using the app
January 31, 2024

FAST Customer service! App is also really easy to set up!

Mack & Rex
United States
About 19 hours using the app
November 27, 2023

Neha was very prompt in removing the after ship branding. Thank you so much.

RH Hijabs Co
Australia
About 3 years using the app
January 30, 2024

Offers really good support, and have the most customixation of any platform. That fits the specific needs we have for our store

brando.no
Norway
43 minutes using the app
January 24, 2024

Priyansh was amazing help, absolutely rapid replies all day in setting everything up! Would recommend!

Exceed
United Kingdom
About 4 hours using the app
January 25, 2024

So far so good, just installed and was going through setup and had questions. Harvinder on the team was very responsive and very helpful in answering my questions. He even provided screenshots to help me!

York Nordic
United States
28 minutes using the app
Edited March 22, 2024

Aditya was incredibly helpful! Highly recommend!

American Bass Audio
United States
5 days using the app
October 27, 2023

AfterShip is wonderful and very easy to use and extremely convenient I recommend this to any and all ecommerce store owners. their customer service support team are very great, very supportive and friendly. their chat response time is phenomenal you couldn't ask for better customer support.

Yu Are His
United States
7 months using the app
October 25, 2023

I recommend this application to any serious business as it's pro tailored to match your customers return needs no matter your budget.!

T2PRI
United States
About 4 years using the app
January 11, 2024

A simple and at the same time very high quality and effective application. I highly recommend it.

lumosworld.store
Czechia
About 1 hour using the app