Reviews (2,397)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its seamless Shopify integration, which simplifies order tracking and return management. It is noted for its affordability and comprehensive features, including innovative exchange suggestions that enhance the shopping experience. Exceptional customer support is frequently highlighted, with staff members like Neha, Aditya, and Moazzam praised for their effective problem-solving skills. This app is valued for its reliability and excellent customer service, making it a useful tool for businesses aiming to improve their return processes and customer satisfaction.
Refine
-
By rating
Very nice customer service. They responded almost instantly! I was looking for a returns center for a long time and finally found a good one.
I am new to this app and quite impressed by the quality of service. The support team is amazing and resolve my questions instantly.
Helpful customer service. The app helps with the management of our returns. Helps keep returns easy and organized.
I'm starting to use this app, it work s very well. Support time is awesome. Thanks again for the quick response. I would have liked to put 10 stars
Great, and very quick customer service. Very friendly and supportive team. Would highly recommend AfterShip for simplifying international returns :)
Amazing app. Very easy to use. The refund ad exchange process is very good. Even the return form is fully customisable.
Good about this app:
1. have own subdomain URL for the return page
2. Absolutely free!
3. Easy to follow instructions for customer
4. Providing a link for return on shop gives customer more confidence when making a purchase decision.
Suggestion:
1. Provide a place for the customer to submit returning item shipment track number.
2. Good to have exchange instruction template.
The app looks great, with lots of great functionality including the ability for green returns, which is a massive USP. Love it
Good app, good service. It would be great if it will be possible to automatically create giftcard. Nice app
Great help from Aditi today, she was really helpful with my query. Team is always there to help us with any issues. Thank you