AfterShip Returns Center

AfterShip Returns Center

by AfterShip + Automizely

Build trust with seamless and happy returns experiences

4.3 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    78% of ratings are 5 stars
  • 4 of 5 stars
    11% of ratings are 4 stars
  • 3 of 5 stars
    4% of ratings are 3 stars
  • 2 of 5 stars
    1% of ratings are 2 stars
  • 1 of 5 stars
    5% of ratings are 1 stars

All reviews

41 - 50 of 141 reviews

Mil Bolsos

Es una aplicacion facil i intuitiva, no carga tu tienda porque va con enlaces a sus paneles. Y ademas si no tienes devoluciones es gratis.

SNDYS

This app is fantastic to have more control over returns from our customers - would be great if the app could have the returns period from the date the order was shipped (rather than the order date) as we have preorder items available on our site. It would also be great if you could group domestic and international customers - as we have different returns period for each group.

Developer reply

April 8, 2020

Thank you for your valuable feedback. I'll make sure this gets added to our roadmap and soon you get to hear the good news.

Aria Vent

Have been running this app for a couple weeks now. No issues, fairly streamlined. The only suggestion we have is to add an option for customs docs. All of our returns come back to Canada (From the US) and require custom documentation - would be helpful for the app to generate this or at least allow you to upload a second file for customs docs.

Developer reply

April 5, 2020

Hi there, I'll bring this to our developer's notice.

Dutton Brown

This app has helped us automate our return process and allow customers to easily submit return requests.

Charming And Trendy Ltd

1. Would be good if this was linked to original order so shows on order page as returned.

2. Could do with a manual returns page so a return can be set up by seller for customer (So customer service can do it if customer phones up)

Apart from that pretty good app

Developer reply

April 5, 2020

Hi there. Thank you for bringing this to our notice. I'll forward your request to our developers.

Karizma store

i like this app , the aftership app is very help me in my work .
the aftership help me to contact with my customer

Ballet Gift Shop

Easy to set up. We haven't had any returns through it yet, but it looks like it will work well for that process. Thanks for making it easy to us and set up!

LiquidX Car Care

I would like to be able to set rules for allowing a return from the date the item actually ships or arrives, not the order date. They also need to allow larger size pictures for the headers. Overall, great app.

Excess Things

Allow your customers to select items to exchange for. You can create a new order in one click. Extend returns window. Set up returns window to N days after the fulfillment or delivery date.

treasures shopping

I loved very good application very interesting functions with this application I will learn more every day I recommend many users to download the application.