AfterShip Returns , 2,266 reviews

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable features, intuitive interface, and seamless Shopify integration. It's praised for effectively tracking returns and enhancing the customer shopping experience. The app is suitable for businesses of all sizes due to its scalability and affordability. Many commend the customer service for its efficiency and quick response time. It's recommended for its seamless website integration and easy navigation.

February 10, 2021

Very easy to set up! Just did my first return and it was seamless. I also appreciate that there's a free plan option to get started.

Otterboy Wear
United States
Over 1 year using the app
August 3, 2017

This APP is definitely helpful to get returns organized and also making sure our customers end up happy customers. It was very easy to set up and easy for me to understand it.

Metafit Sport
United States
Over 1 year using the app
February 24, 2021

Was trying to add more seats and ran into user errors (eg I made mistakes). Support was great and incredibly helpful. They undid my mistakes and then via screen share helped be complete the seat additions. BTW - we love this app as it has made our returns process much more effecient and customer friendly.

westernoutlets
United States
Over 1 year using the app
December 9, 2022

wonderful and helpful customer service
happy to be using them
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Evolve Fit Wear
United States
Over 1 year using the app
May 21, 2022

So far so good! Just downloaded and help was at my finger tips so I am very excited to see the growth

ESSENCE BY ESOHE
United States
Over 1 year using the app
November 4, 2021

The app provides all I need. Support team is really helpfull and reactive. For sure best app to handle returns.

Szade EU
France
Over 1 year using the app
February 9, 2023

App works as it should and good customer support.

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Hornet Exhausts
United Kingdom
Over 1 year using the app
August 28, 2017

Aftership has been an amazing app that has helped inspire customers into trusting our store. It helps their confidence by knowing that if something is wrong with an order, they can efficiently get their money back.

Shinkaku Clothing
United States
Over 1 year using the app
February 12, 2021

Great and quick customer service. Helps us keep track of returns and automates the process. We have been using it for a couple of months now and are very happy.

CP Shades
United States
Over 1 year using the app
January 21, 2018

I love this app! It was easy to install and link to my store. My returns process is a lot simpler now, which has made my customers happy.

Rings For Her
United States
Over 1 year using the app