AfterShip Returns , 2,264 reviews

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable features, intuitive interface, and seamless Shopify integration. It's praised for effectively tracking returns and enhancing the customer shopping experience. The app is suitable for businesses of all sizes due to its scalability and affordability. Many commend the customer service for its efficiency and quick response time. It's recommended for its seamless website integration and easy navigation.

February 1, 2022

We love AfterShip. Makes returns simple & has a great UI for our internal team to manage the process.

Zoe
United States
About 1 year using the app
April 29, 2021

This is my first time adding a return center to my store and I have to say Shahvaz has helped me tremendously on getting everything started. I'm excited to implement this new feature to my store and pray it runs effectively!

Faded Elephant
United States
About 1 year using the app
January 13, 2022

excellent, all works perfectly, amazing customer service, five stars
excellent, all works perfectly, amazing customer service, five stars

Gioielleria Granarelli
Italy
About 1 year using the app
Edited October 19, 2021

The aftership return center worked great. Showed me step by step how to address the issue. Thank you much!

SmoothTrue.com
United States
About 1 year using the app
July 27, 2021

This app has a good Service and customer care. It also offers several accessibility options. Enjoyed the app. Thank You.

Concave
Kenya
About 1 year using the app
Edited October 7, 2023

The customer support has been great; Neha just took care of my request instantly! She is awesome!

smartbuyapparel.com
United States
About 1 year using the app
January 8, 2022

Sanjeet was very helpful! He responded instantly and seemed very happy to help me accomplish what I needed which he did within seconds!

Milk the Label
United States
About 1 year using the app
Edited May 18, 2023

Thanks for such fantastic support, guys)
After personal conversations regarding my problems, everything seems to be everything clear and more accessible)

Milla
Poland
About 1 year using the app
March 16, 2023

I was having issues setting up my returns and received great support from Ayush. He answered all my questions

Cultivated Manor
Canada
About 1 year using the app
February 27, 2023

Aditi was knowledgeable, kind, and helpful. She answered all of my questions. I am very grateful for her support, and hope that when I need help in the future, she can be the one to assist me. Many thanks!

Be Self-Absorbed
Canada
About 1 year using the app