AfterShip Returns Center

AfterShip Returns Center

by AfterShip & Automizely

Easy Return, Exchange & Refund. Auto-send Return Labels. FREE!

4.4 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    78% of ratings are 5 stars
  • 4 of 5 stars
    12% of ratings are 4 stars
  • 3 of 5 stars
    4% of ratings are 3 stars
  • 2 of 5 stars
    1% of ratings are 2 stars
  • 1 of 5 stars
    5% of ratings are 1 stars

All reviews

61 - 70 of 166 reviews

GearBy3Six

The description stated the free plan allows 5 returns per month. The free plan on the app itself states 3.

Beard-Pirate

Good and easy to use app to manage returns. Tried it for a few months now and im very happy with their app.

Developer reply

April 15, 2020

We are incredibly grateful that you took the time out to leave us a review.

Dietz.se

Very easy to use and makes the best impression of the ones we tested. Happy so far. Would be very helpful to have Swedish language added.

K2-Base-Camp-Brisbane

Good app but some functionality is frozen until a review has been left... Other then that it is alright....

OutlanderOnline

Too early to tell as I don't have any returns yet. I use aftership happily so we thought we would try this product, too. I will let you know when we have had time to test it a bit more.

Developer reply

April 15, 2020

Sure. Please take your time and try the product. Let us know if you face any issues.

Mil Bolsos

Es una aplicacion facil i intuitiva, no carga tu tienda porque va con enlaces a sus paneles. Y ademas si no tienes devoluciones es gratis.

SNDYS

This app is fantastic to have more control over returns from our customers - would be great if the app could have the returns period from the date the order was shipped (rather than the order date) as we have preorder items available on our site. It would also be great if you could group domestic and international customers - as we have different returns period for each group.

Developer reply

April 8, 2020

Thank you for your valuable feedback. I'll make sure this gets added to our roadmap and soon you get to hear the good news.

Aria Vent

Have been running this app for a couple weeks now. No issues, fairly streamlined. The only suggestion we have is to add an option for customs docs. All of our returns come back to Canada (From the US) and require custom documentation - would be helpful for the app to generate this or at least allow you to upload a second file for customs docs.

Developer reply

April 5, 2020

Hi there, I'll bring this to our developer's notice.

Dutton Brown

This app has helped us automate our return process and allow customers to easily submit return requests.

Charming And Trendy Ltd

1. Would be good if this was linked to original order so shows on order page as returned.

2. Could do with a manual returns page so a return can be set up by seller for customer (So customer service can do it if customer phones up)

Apart from that pretty good app

Developer reply

April 5, 2020

Hi there. Thank you for bringing this to our notice. I'll forward your request to our developers.