AfterShip Returns , 2,266 reviews

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable features, intuitive interface, and seamless Shopify integration. It's praised for effectively tracking returns and enhancing the customer shopping experience. The app is suitable for businesses of all sizes due to its scalability and affordability. Many commend the customer service for its efficiency and quick response time. It's recommended for its seamless website integration and easy navigation.

March 19, 2024

An app with great solutions for my customers' refunds! Also the support team is always there for you, thanks Aditya! :)

Govarna
United Kingdom
About 2 hours using the app
December 1, 2023

Friendly professional service; I haven't commenced trading at this point but give thanks to Nalinee for her setup help

Nic Phillipson
Australia
4 months using the app
January 30, 2024

Offers really good support, and have the most customixation of any platform. That fits the specific needs we have for our store

brando.no
Norway
43 minutes using the app
February 5, 2024

App very efficient and excelent customer service

AnnaConcept
Brazil
25 days using the app
January 6, 2024

Very fast service and have had no issues with the setup. Looking forward to using the app. They took their badges off within 30 seconds of me messaging them which was impresive and a great first interaction with their customer support!

Twisted Silver
United States
About 3 hours using the app
December 5, 2023

Easy too use, easy to manage and not to forget .... customer satisfaction!

FUSION
Denmark
Almost 2 years using the app
January 24, 2024

Priyansh was amazing help, absolutely rapid replies all day in setting everything up! Would recommend!

Exceed
United Kingdom
About 4 hours using the app
April 18, 2024

Harvinder was great and helpful to me on some install and detail questions. Very responsive and knowledgeable.

smartCRUTCH USA
United States
About 1 hour using the app
January 25, 2024

So far so good, just installed and was going through setup and had questions. Harvinder on the team was very responsive and very helpful in answering my questions. He even provided screenshots to help me!

York Nordic
United States
28 minutes using the app
October 24, 2023

I have been using AfterShip Returns for years on several online shops, and I'm fully happy with it. It's easy to configure, and offers a very professional experience to customers for returns, despite I didn't use all their features as of now. I strongly recommend it!

Le Cycle Moderne
France
Almost 3 years using the app