AfterShip Returns , 2,266 reviews

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable features, intuitive interface, and seamless Shopify integration. It's praised for effectively tracking returns and enhancing the customer shopping experience. The app is suitable for businesses of all sizes due to its scalability and affordability. Many commend the customer service for its efficiency and quick response time. It's recommended for its seamless website integration and easy navigation.

November 3, 2017

Aftership Return App is excellent! Very quick and easy to set up. Saves so many hours of customer service time. Great addition to my cute little store. If you have Shopify store you must have this app.

Marigaki 2
United States
12 months using the app
November 12, 2021

This App saves our team so much time, and the customers love it too! If you have any issues or questions, support is immediately available, and always very helpful. 5 Stars!

Alpha Tau Omega Official Store
United States
12 months using the app
May 12, 2017

Amazingly easy to incorporate .
Effective way to handle returns and gives the customers a professional looking gateway to interact during the return process.

Staypoollizer
United States
11 months using the app
November 24, 2021

they have very good customer service. Fast and accurate. i highly recommend you use this app for your business.

MAJESTY NATION LLC
United States
11 months using the app
March 25, 2022

Easily handle returns, fast and professionally. Easy to use and awesome customer support! Would highly recommend.

Black Bear River
United States
11 months using the app
April 28, 2021

Aftership returns center has made the returns process so easy! Customers returning goods are walked through each step, keeping them happy and confident. Their fully customisable system means customers feel like they stick with Supakit throughout, and the analytics page allows us, as a business, to track customer behaviour, learn and develop. If you’re looking for an application to make returns seamless, secure and easy – this is the one you need.

Supakit®
United Kingdom
11 months using the app
April 5, 2022

best customer service , easy app to use and it worth it the headache of customers always needs helps . this app may returns very easy and more professional . thank you Samed for help :)

LECCE
United States
11 months using the app
Edited April 21, 2023

I've tried SOOO many different return apps, including loop returns which seems to be fairly popular. We left AfterShip a month ago while in the search, but there is truly nothing like AfterShip. Amazing customer service, amazing integrations, and amazing company!!

Clyde's Leather Company
United States
11 months using the app
June 1, 2017

nice easy app well done https://mewe-jewelry.com/

Mewe Accessories
Australia
11 months using the app
September 9, 2021

Great customer support! Highly recommend. This app is great for keeping track and managing returns. It helped me remember who I needed to send a refund to after I received the return.

QuikCamo
United States
11 months using the app