AfterShip Returns Center

AfterShip Returns Center

by AfterShip + Automizely

Build trust with seamless and happy returns experiences

4.3 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    78% of ratings are 5 stars
  • 4 of 5 stars
    11% of ratings are 4 stars
  • 3 of 5 stars
    4% of ratings are 3 stars
  • 2 of 5 stars
    2% of ratings are 2 stars
  • 1 of 5 stars
    5% of ratings are 1 stars

All reviews

71 - 80 of 1010 reviews

Scrub Connections

This app is so user friendly! I was able to quickly add to my store with no issues! I definitely recommend this app!

Developer reply

May 19, 2020

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

My Lovely Bear

Good App with free plan too. It is a very helpful tool to assure your customer to have a return guaranty.

Cupoclick

Lo he estado revisanto y me parece genial, vamos a mirar como se comporta con usuarios reales, esta reseña la hago obligado,

Luiv commerce

Proporcione algunos detalles sobre lo que disfrutó o no de usar esta aplicación. Sus comentarios pueden ayudar a otros comerciantes a decidir si usar esta aplicación.

Piccadilly Cottage

Just downloaded the apps free version. Customized cs email. Will see how it performs and come back to review.

CraveLyfe

Great app. Helps me keep track of all returns and customer notifications. Would be helpful if there was a connected refund function in the app.

The Roundup Club

Fantastic so far - although the ability for the app to be in English (UK) would be greatly appreciated.

Developer reply

May 19, 2020

Thank you so much for taking the time to leave us a 5-star review.

Mango Roots

This app is better than I originally anticipated. I found the Technical support was brilliant (if you get Aditya he really knows what hes on about!).

It allows you to set conditions to make your workflow more flexible e.g.
1) You can refund the item only i.e. no refund of the initial shipment charges ($10 t-shirt + $5 shipping = $14. The customer only receives $10 refund),
2) Set up a full refund for USA customers and partial for UK customers via Return Methods >Add new zone
3) You can also set up where sales items are not returnable via Eligibility rules > Ineligible product tags
1) It does not support a scenario where a sale item is being refunded (which only store credit can be issued back in my policy). If the customer request a refund in the method of payment back on original card. You will need to reject the refund and ask them to re-raise it with the store credit option - which is not a great user experience

Considering this is all on the basic plan, it gives me what I need as a startup & helps my interface look professional.

The only condition I found I was unable to set is where sales items only being returnable for store credit. For this you need to be on a Shopify Plus/Premium account.

Epic Travel Shop

I started using this app and so far it has helped my store a lot. Really good to streamline the process.

Developer reply

May 19, 2020

Thank you so much for taking the time to leave us this amazing review

INDICODE

GREAT solution - Good return overview and easy for customers to use!
Thanks for this app Aftership! :)

Developer reply

May 19, 2020

We are so grateful for your kind words. Thanks for sharing your review with us and the community.