AfterShip Returns , 2,266 reviews

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable features, intuitive interface, and seamless Shopify integration. It's praised for effectively tracking returns and enhancing the customer shopping experience. The app is suitable for businesses of all sizes due to its scalability and affordability. Many commend the customer service for its efficiency and quick response time. It's recommended for its seamless website integration and easy navigation.

November 27, 2017

This app works perfect and I love that you can match your branding. Our returns process is a lot more streamlined and the page looks cohesive with the rest of our site.

Thread Llc
United States
7 months using the app
Edited October 17, 2017

This app is great, makes the returns process so much easier and trackable. Easy to setup, easy to add own custom subdomain but most importantly it allows you to give clear return instructions to customers.

Weareponymous
United Kingdom
7 months using the app
October 30, 2017

Great app, Very useful.
Very easy to install

Physiosupports
Australia
7 months using the app
Edited July 9, 2021

The app is great so far. The instant access to support makes it a 5/5 stars. The only thing missing is the ability to connect a third party shipping platform.

Sunday Forever
United States
7 months using the app
December 2, 2017

This works really good. Thanks

Saunter Leather
Sri Lanka
7 months using the app
November 1, 2017

Haven't had a return yet. But the app interface looks neat and organized for someone to make a return conveniently. Setup was simple. I highly recommend this app to organize returns.

Wrist Gear Enterprises
United States
7 months using the app
Edited January 12, 2023

Outstanding service ! I am glad I found this app!
I was answered in less than 30 seconds - Aditya was the agent who helped me and i truly recommend this APP - don't think about it just get it =)

2nd time I went and asked for help and the service is IMPECCABLE!!
Thank You Ayush !

SweetPea
Canada
7 months using the app
December 13, 2021

great App great service, the team helped me out directly. I am very happy with the service they provided

Mastoor
Netherlands
7 months using the app
August 7, 2017

Absolutely love this App and so do my customers! It has made tracking returns so simple and my customers cannot go wrong with the easy 2 step process!

Allykat Boutique
United States
7 months using the app
April 8, 2023

The support has helped me very quickly and reliably. All my questions were answered and solved in a very professional way. Thank you very much!

Orthoback
Germany
7 months using the app