AfterShip Returns , 2,243 reviews

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable return options and seamless Shopify integration. It's praised for simplifying shipment management and offering a professional customer experience. Despite requiring some setup time, many recommend it for streamlining the return process. The customer service team is also highly commended for their exceptional support.

October 8, 2017

Highly recommended!! Easy to follow and setup. Takes many burdens off your shoulders in creating your own system and handling returns. Thanks!!

Mod Trend Wear
United States
10 days using the app
July 12, 2017

Good and useful for our business to know hows customers feeling about our products

Sunflower Stroller Inc
Canada
10 days using the app
July 1, 2017

Great product recommend it. easy to install.

Giftcardsru
United Kingdom
9 days using the app
January 12, 2022

We use this app so that customers can create their own returns without contacting us. It works great! We have been a customer for 4 years and the support is excellent.

TreeKeeperBag
United States
9 days using the app
September 10, 2017

Great App, delivers a seamless link to our store and gives customers the confidence they need to give safe returns. I'm sure it'll work across manny business types.

Okuhstudios
United Kingdom
9 days using the app
April 5, 2021

Brishketu was extremely helpful guiding me with the API key and setting up the default label generation. Everything else has been really easy to navigate and set up. So thankful for the great app and customer service!

REBELLA
United States
9 days using the app
September 2, 2017

Easy to set up, make my life easier im glad i installed it.

Pepe Pet Supplies
United States
9 days using the app
November 29, 2017

I quite pleased with AfterShip and how it has made this part of my business much easier!

Seewhatsnewstore
United States
9 days using the app
January 21, 2023

Aditya was amazing! I had a couple questions and she was able to help me very quickly and kindly :) Thanks!

The Hearing Co.
Canada
9 days using the app
August 3, 2017

So far so good! It was super easy to set up and put a link directly on my website. I have no doubt that it will make my customer's life easier should they ever need to make a return. And best of all - its free!

Freestyle Swimwear
Australia
9 days using the app