AfterShip Returns , 2,266 reviews

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable features, intuitive interface, and seamless Shopify integration. It's praised for effectively tracking returns and enhancing the customer shopping experience. The app is suitable for businesses of all sizes due to its scalability and affordability. Many commend the customer service for its efficiency and quick response time. It's recommended for its seamless website integration and easy navigation.

April 8, 2024

Neha was the best customer service experience & help I have ever received! A+++

SENIQ
United States
18 days using the app
January 17, 2024

Harvinder and Moazzan were great! I was having trouble purchasing a plan but they setup a quick google meeting and walked me through applying the coupon code properly. At the same time, a customer was having troubles creating a return label from the portal and they again quickly helped me fix a misconfiguration with my carrier label settings! Thanks guys really appreciate the awesome support!

PRISM Lifestyle Co.
Canada
7 days using the app
March 15, 2024

awesome co. to work with very helpful answered all questions and willing to help anytime.

The Hearts Corner , LLC
United States
2 months using the app
March 2, 2024

Awesome app!! The integration with shopify platform went smooth, without any problems.

The app provide a lot of features for free. Definitely recommended.

And the support it's great! Nalinee the best!!

Solare Casa Shop
Italy
1 day using the app
February 10, 2024

Easy to setup and great for customers to easily navigate and arrange returns. Customer support is quick to respond and get service done as requested.

Hill College
Australia
8 days using the app
April 9, 2024

Harvinder is very helpful every time I need an answer to any query.

Carrot & Stick
Australia
14 days using the app
January 25, 2024

Super great customer service!

The Bruce Francois Store
United States
Over 3 years using the app
March 21, 2024

Great customer service!

Small Town Westerns
United States
Almost 2 years using the app
January 29, 2024

Very good customer service!

ecologyst
Canada
Over 3 years using the app
April 18, 2024

Good service, helpful advisors. Aditi Was especially helpful with my API queries.

INFORM ACTIVE
United Kingdom
9 days using the app