AfterShip Returns Center

AfterShip Returns Center

da AfterShip & Automizely

Product Returns, Return Labels, Store Credit, Refund, Exchange

4.2 de 5 estrelas(1076 avaliação)

Self-Service Branded Returns

Customers submit returns in just a few clicks without emailing your customer support. Turn returns into repurchase and build brand loyalty.

Automated Notifications

Notify customers of acceptance, rejection, exchange and/or refund in a timely manner. Choose from default notifications or create your own.

Return Labels & Smart Rules

Set advanced returns rules to match your returns policy. Auto generate return shipping labels. Discounted USPS labels available.


Sobre AfterShip Returns Center

Designed for new and fast-growing Shopify & Shopify Plus stores, AfterShip Returns Center is a must-have returns management portal that ensures a happy post-purchase experience. It helps you build brand loyalty and turn returns into repurchases.

AfterShip Returns Center is built with an intuitive interface for your customers to process a return from your Shopify store. Equally important is that it relieves you of all the hassles to manage all the returns requests and update returns status in one place.

Returns & Exchange Made Easy

Your customers can submit returns requests in just a few clicks by entering the order number and email instead of filling out a complicated return-form or sending you an email.

Supported Returns Methods

  • Pre-paid label
  • Return to store
  • Customer’s carrier of choice

Supported Resolutions

  • Refund to original payment method
  • Return store credit
  • Exchange (customers can select exchange variants)

Build Brand Loyalty with Branded Returns Page

Customize your branded returns center with your logo, URL, and returns policy. Offer a customer-friendly returns experience. Improve your brand image, customer satisfaction, and loyalty.

Manage All Returns Requests Efficiently

Track and manage all returns and RMA requests in one place to save processing time. Automatically generate an RMA once the returns request is submitted.

Improve Customer Satisfaction with Prepaid Shipping Labels

Automatically generate or manually upload prepaid labels to provide a seamless returns experience. Customers will receive an email with shipping instructions, simply print the label out and tap them to the box.

Process Refunds Easily

Auto-calculate the maximum refundable amount. Refund to original payment can be operated by just a few clicks. Issuing a gift card is also available for Shopify Plus users.

Cut Returns Costs with Advanced Automation Rules

Set up eligibility rules to prevent customers from returning an old order or product in certain categories. Automatically select a returns method and set shipping rates based on the region and reason for returns (e.g. damaged, defective, or wrong item).

Integrate with 10+Couriers

Instantly integrate with 10 carriers like UPS, USPS via Endicia, DHL, Australia Post, Seko Logistics (Omni Parcel), Star Track, Canada Post, and Correos Spain to provide customers easy-to-print labels.

Improve your Return Performance

Gain weekly insights and quarterly account reviews to improve your returns process and find out product issues.

Let’s Build a Better Returns Center Together!

We build our products with maximum attention to user experience and are focused on helping merchants of all sizes grow their brand :)

Integração com

  • UPS,
  • FedEx,
  • USPS,
  • Canada Post,
  • Australia Post

Veja o app em ação

Saiba como o app funciona em uma loja de exemplo.

Ver loja de exemplo

Galeria de mídia

Atendimento

Free

Grátis

  • 3 returns per month
  • Interactive branded returns page
  • Returns management portal
  • Email notifications
  • Discounted USPS return labels

Essential

$9.99/mês

  • 20 returns per month
  • All Free features
  • Auto approval
  • Routing rules and zones
  • Integration with AfterShip tracking

Growth

$29.99/mês

  • 100 returns per month
  • All Essential features
  • Unlimited zones & routing rules
  • Multi-language
  • 1-click refund
  • Select exchange variant

Pro

$99.99/mês

  • 400 returns per month
  • All Growth features
  • Returns performance analysis
  • QR code return
  • UPS, DHL, 11+ couriers auto label generation

* Todas as cobranças são faturadas em dólar norte-americano (USD). As cobranças recorrentes, inclusive as baseadas em uso ou mensais, são faturadas a cada 30 dias.

4.2 de 5 estrelas

A avaliação geral reflete o estado atual do app. Embora considere todas as avaliações do app, ela prioriza as mais recentes.
  • 5 de 5 estrelas
    68% das avaliações são de 5 estrelas
  • 4 de 5 estrelas
    17% das avaliações são de 4 estrelas
  • 3 de 5 estrelas
    5% das avaliações são de 3 estrelas
  • 2 de 5 estrelas
    2% das avaliações são de 2 estrelas
  • 1 de 5 estrelas
    8% das avaliações são de 1 estrelas

Avaliações mais recentes

Evolve Apparel

Great App! Helps with returns and making things simple and seamless! Would highly recommend to any one with an online store!

Yarmo Group

The app works very well and easy to use. Customer service is great and resolved my issue with setting things up

Resposta do desenvolvedor

21 de abril de 2021

Thank you for your kind words.
Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience better.

Regards,
Returns Center Team

BLÜM

Customer service is great and resolved my issue with setting things up with Postmen. Highly recommend!